Good for certain items Not TV's Usually a great experience. I ordered a 55"LG Smart TV. Not only did it take longer than advertised to arrive , when it finally came the screen was cracked. Now I've got to miss work another day for them to pick up, and nobody seems to have the right answer. Maybe you should stop shipping TV'S and allow people to pick up from local retailers, now that I hear 50% of the time these things don't make it!
Not worth it I placed an order on November 30th 2015 it is now jan 2016 and i have not received my package i have them every two business days since december 15 and they do not know where my order is, and on top they won't let me cancel this is robbery!!! Not to mention i had no gift to give my wife now i look horrible!!!#
Customer service is nice however getting the problem solved is a nightmare. Even the Supervisor couldn't give me a straight answer.. Said the technical problem would br fixed in 3 days. Waited just to find out the first customer service rep and supervisor didn't do it right.. Now waiting another 3 days hopefully it was done right this time..
Horrible service I have waited a month for them to send my order (not freight, and still not sent). The customer service sucks, the send a message doesn't work, the manager I requested to speak to hung up without talking to me, and they still haven't sent my order. This was supposed to be a Christmas gift, and it won't be here in time for christmas. However, they have already started taking out money for an item they have not EVEN sent. Avoid them and order directly from the companies.
Getting what I've worked for I work a good job & I make a decent living. There arebitems that I would love to have fir one reason or another & despite my efforts to save up & purchase these items Murphy's Law strikes without mercy. Thanks to programs like Purchasing Power I am able to obtain these luxuries. Yes it cost s little more, but thats worth it to me. For a few extra dollars, I can also get an extra warranty to cover said items. If I were to get a loan to buy these items the intrest would more than ofset the difference.
Failure app and website The app links you to the website that doesn't work. Also the app doesn't communicate with the website. The app shows that I have a spending limit, but the website does not. The customer support person I talked to also could not see where I had a spending limit, even though the app was showing that I have one. If I could give this app a zero I would. Very unsatisfied and I doubt I will continue going forward with this program, and the website has major bugs, and yes I know how to use a computer.
What’s new in Version 2.0
We have created a complete new look and feel for the app. We added several new features to help our customers get a better experience. Below are the key new features.
- Easy access slide out menu
- New arrivals on the home screen
- Link to Account Statement
- Product category listing in the slide out menu
- Product search from within the app
- Send message using contact us
- Call us with tap of a button
- Return products from order details screen