Indosat data connection Hi Indosat, please fix the data connection since it is very slow even in 4G signal, i.e. stream on youtube is always buffering and very slow that its like using 2G signal, even accessing the myCare is very10x slow and sometime error. Indosat 4G was once the fastest, but now it is the slowest, of all provider in Indonesia. After my current data package expire, i think changing data connection provider is unavoidable, after all these 2 years using indosat data connection.
Relogin again and again I was ok with this app, very helpful to check the quotas and package expiry dates tho the ux needs improvement. But it asks me to relogin everytime the new update installed, unlike the other mobile apps. And this time it really upsets me as i cannot login for sensible reason given rather confusing, it says my number registered (of course) so probably wrong password; but when i asked for help with the password it says the number entered was wrong. i wont bother email the cs, i logged in on the web. Thanks
Was good, but now useless I don't get what's wrong with this app, or its server. Was pretty good and helpful (despite the design), but now it can't even log me in. As a customer I always perceived your company as one of the best mobile service provider in Indonesia, but with this kind of error on your app, prove the opposite. You need to learn more from your competitor to keep up in the competition, for example, the "blue operator" has a better app both in its design & interface and always up. Please fix this soon.
useless app themenya alay bikin pusing kebanyakan warna, login ribet, button banyak gak ngerti fungsinya... hadeuhhh masih jauh ama mytelkomsel dari design,ux dan fiturnya.. uncomparable
Useless Aplikasi gak seperti mytelkomsel. Login cukup 1 kali walaupun pakai sinyal wifi gak perlu login ulang. Login hanya perlu nomor hp gak perlu email. Email hanya membantu kalau lupa Password. Mytelkomsel lebih user friendly..... Lebih tau kebutuhan konsumen yg diperlukan. Mycare harus lebih banyak belajar dr kompetitor. Jangan maunya sendiri, semua yg komen rata-rata negatif..... Tandanya Indosat belum mendengar keluhan apa yang dicari konsumen ttg manfaat aplikasi.
Payah Problem yang dialami sama seperti komentar komentar yang ada.. Lemot bgt, eror login, tampilan kurang simple. Kalo peduli user tolong dong developer benerin nih aplikasi. Sekarang +1 aja dulu
1 - Special Offers
2 - Dompetku Payment for Postpaid Bill
3 - Dompetku Payment for Packages
4 - Bug Fixing
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