Very helpful app and fantastic service. Better than waiting 6 hours in the ER and they will tell you it is self limiting illness, no need for any medication and they will let you suffer.
Just downloaded the app, and spoke to a doctor 10 mins later. Paid £20 as expected, worked perfectly for me. There a few areas of the app that suggest this is a new-ish service. For example the date picker is a bit cumbersome - I could just type in my date of birth much more quickly. But the mic and video calibration suggests they're thinking things through carefully.
The doctor was great but I ended being charged an extra £20 for a session extension due to the slow system on the other side, which was very dissapointing
Got an appointment in 5 mins as advertised. However, their pricing is high and unclear. I was charged £20 for consultation as expected but then found another £20 had been charged for no reason. I contacted customer services and was explained why and was told it would be refunded. We also charged £8 for a prescription but it was not made aware this was a fee to have them write the prescription, not actually pay for the medicine.
Absolutely fantastic! I have had multiple issues with my GP Surgery in regards to treatment for my mental health. I have got more out of the 10 min consultation with one of the doctors here than I ever have at my NHS surgery. Absolutely brilliant! Highly recommended! I am one very happy premium member!
Does what it says on the tin. Easy to use. Waiting time was annoying, not because it was an hour late (I'm British, so waiting for a GP is not unusual) but because the app seems to use some random number generator to work out how long it thinks you'll wait. £28 for appointment and prescription fee, then only £5 for the prescription itself (which was lower than NHS fee for prescriptions)
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