nbkc Mobile Banking
Contains ads
4.3star
692 reviews
10K+
Downloads
Everyone
info
About this app
Our Mobile Banking application allows you to check balances, transfer funds, view transactions and check messages from anywhere, anytime. It’s fast, free and available to all of our Online Banking users. With this app you can do the following:
- Check balances 24/7
- View pending transactions
- Create, approve, cancel or view funds transfers
- View transaction history
- Send and receive secure messages
- Access branch hours and location information
- Mobile Deposit
- Surcharge Free ATMs
- Member FDIC
- Check balances 24/7
- View pending transactions
- Create, approve, cancel or view funds transfers
- View transaction history
- Send and receive secure messages
- Access branch hours and location information
- Mobile Deposit
- Surcharge Free ATMs
- Member FDIC
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.3
673 reviews
Ronald Williams
- Flag inappropriate
February 25, 2026
Depositing checks in this app is so frustrating. I have to try and submit the deposit multiple times just to get it to go through without an error message. It always tells me that the memo may not be written on the back of the check when it is. Then, it'll give me an error and I'll have to back out and sometimes close the app completely before retrying.
NBKC Bank
February 26, 2026
Thanks for sharing your feedback. We’re sorry for the trouble with mobile check deposits. Repeated errors and needing to restart the app shouldn’t be happening. We’d love to look into this and help fix it. Please reach out to us at customerexperience@nbkc.com so we can assist.
Jordan Clarke
- Flag inappropriate
November 1, 2025
Mobile deposits are irritating. Whatever system they added after the major update causes taking pictures for mobile deposits to be an irritating experience. To allow the system to accept my pictures, I found that its best if I ignore what it's asking me to do. If I follow the prompts with how it awkwardly auto rotates my camera and do what I tells me, it won't let me send the photo, but for some reason if I zoom in on the back AND NOT TAKE A PICTURE OF THE ENTIRE BACK, it works for some reason.
1 person found this review helpful
NBKC Bank
November 3, 2025
Thank you for your feedback, we’ve passed it along to our team for review. The issue you’re describing may be related to certain phone settings or device types, and our support team would be happy to take a closer look and help troubleshoot. Please don’t hesitate to reach out to customersupport@nbkc.com.
K T
- Flag inappropriate
- Show review history
February 22, 2021
I previously rated the app 3 stars, and the bank 5. After the update of the app, purchases and transfers no longer lags. The purchase transaction was never a real issue, though. There's no fee for overdraft in the event it happens. Also I thought that I had to wait until the end of the month to receive my atm reimbursement. You do not. I feel good about NBKC, and if anyone have any issues, they really listen to customer feedback. I am not being paid to say this.
22 people found this review helpful
NBKC Bank
December 9, 2020
Hey Kevin, thank you for your feedback. It really helps us improve our business and our app. We appreciate you taking the time to share it with us! We expect to add push notifications in the next couple of weeks.
What’s new
Feature enhancements and bug fixes
App support
phone
Phone number
+19132530170
About the developer
NATIONAL BANK OF KANSAS CITY
customersupport@nbkc.com
8320 Ward Pkwy
Kansas City, MO 64114
United States
+1 913-253-0174