Many aspects I truly appreciate that are offered. Especially since I am aware that it is a locally owned, relatively small, institution. I am on a first name basis with the woman in accounts that set me up with my account over 2 years ago and you cant beat local service. I must admit that is the only reason I have remained a client. I was told months ago that AIM would have the feature of samsung pay, but to date; out of the thousands of banks that participates AIM is not one of them. My second issue is the fact that I must use my card 20-25x per month to avoid a fee that is otherwise advertised as a free checking account. With credit cards, their ability to function with samsung pay and having a very limited income, this is very difficult save from making several small purchases within a month that is not worth the gas and usually purchases are found to be frivolous and not needed making it more costly to meet the 20-25 purchase requirements per month
mobile deposit freezing I tried 15 times to deposit a check. mobile deposit was not user friendly.
Never works, never goes past the login
Won't even let me sign in.
Used to work They know it's broken, they should email or notification as to its their problem. I do believe we are moving our account elsewhere, not the first time this has happened. With an update on the past few weeks can't login. Call support, had me do a force stop on it. Worked a day.
The new update is horrible. I have only been able to actually log on one time in a week.
Enhanced security features