I only use to deposit checks and yes, it is a great convenience but could really use some tweaking as I usually have to go through the whole process at least 3 times for every check. It's very persnickety. If the issue is simply the photo, then let us retake the photo without having to enter all the info each try.
Can't see mobile deposit? Read the email. You have to log into your account from a pc and accept the agreement. The link will then appear in your mobile app. My only suggestion, work on improving the bill pay...no need for a giant payee buttons that takes up half of the screen.
What access code? So you want to call me with an access code, but when you do call it's dead air for 31 seconds... 5 different times! Thanks for locking me out of my account with a supposed upgrade.
Better than nothing Love the bank, but this app just feels like a graduation project instead of a fully functional consumer product. I'm running on nexus 6, and it feels like there's an artificial slowdown happening. There seems to be a 2 second delay on all actions without a good reason. There is no loading bars to indicate that the app is loading or if it froze. EVERYTHING about the way the interface is setup is unconventional. Please follow Google's material design guidelines and stop trying to re-invent a bicycle.
A high school student could do better You can't even log on with many passwords. It won't correctly read symbols from phones. If you try too many times you will be locked out of all on line banking.
Not working on phone Works fine on my Nook, but not my phone which I need because it has a camera. On the phone, it goes to the title page with the "logging on" bar. Once the bar is full, it does nothing else.
We’ve listened to your reviews, and made some improvements. The updated CCU mobile app is designed with a tablet-first approach and a unified look across mobile and tablet devices.
This app update includes new features such as:
• Threaded messaging
• CCU Mobile Deposit
• Tablet specific app
• Enhanced ATM locator
With CCU Mobile Deposit you can now deposit checks from the comfort of your own home using your iOS or Android device. Be aware that hold times and limits may apply.