Citadel Mobile Banking

CitadelBanking.com

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About this app

Manage your Citadel accounts 24/7 right from your fingertips. Enjoy the security and flexibility of online banking right from your phone. With the Citadel Mobile Banking app, you can:
● Manage all your accounts from one login
● Deposit checks instantly
● Securely check account balances and view recent banking activity
● See transaction history, including credit card transactions
● Financial Well-Being – Stay on course with Citadel Money Manager
including personal financial health tools, free credit score reporting and
monitoring, savings goals, spending analysis and financial health
checkup. Plus, enjoy the ability to link account balances and activity
from other financial institutions.
● Flexible Payments – Pay for purchases and bills when and how you
choose with Mobile Payments and Bill Pay.
● Remote Deposits – Easily make deposits at home or on the go.
● Card Controls & Alerts – Lock and unlock credit and debit cards, set up
transaction alerts, travel notifications, activate your cards, transfer
balances and more.
● Dashboard Personalization – Customize what you see to personalize
your experience, including turning tiles on or off and reordering and
hiding accounts.
● Easy Account Opening – Add additional products right from your device.
● View Statements and eDocuments for your accounts.

Highlighted mobile app features include:
● Biometric authentication - Log in to the banking app with the touch of a finger or Face ID.
● Pre-login Balance - View your balance prior to logging in.
● Built-in help - Find the answers you need instantly with our Video
Connect and Chat features.

Ratings and reviews

There are pros and cons to this new app, but I personally prefer the old app so much more. The accuracy on where money is taken out from was more accurate in the old version. The budget and spending feature in the old version was better. I feel like this version is not as user friendly. What I do like about this version is that if you transfer money between another person, it saves their banking details so you don't constantly have to enter it as you had to with the old version. That's 1 plus.

The newest upgrade is disappointing. No longer able to have all my accounts under one dashboard is extremely inconvenient. To put salt in the wound, you can only save one password for auto fill. If for whatever reason business and personal accounts must be separated there should be an ability to switch account within the same login credentials.

AI chat bot is superimposed on the bottom of the screen, almost completely blocking the ability to get into settings, and makes it difficult to navigate to transfer. Only reason I'm give it 2 instead of 1, is the rest of the app works great, and the chat bubble issue just started, but is unable to be removed.

What’s new

Minor bug fixes and enhancements