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Very difficult to pay TDECU credit card via my phone app. Revised review: though it was a bit difficult for me at first I have learned how to use the features that I need and find the app useful. I had to make a cheat sheet to remind me how to access the screen but all is good now. Love the ability to sign in with biometrics.
Not sure how this app is rated so highly. It's very slow to login and execute transactions, which is odd because it's just displaying the webpage. It's literally the same experience as connecting through a web browser, only far slower and borderline unresponsive at time. The app functions though I'm not sure why anyone would use it over a web browser.
15 people found this review helpful
Mixed Feelings - My app had been having issues since 12/23. I would get logged in but then the screen would go blank. Tried closing and re-opening but the on 12/28 decided to completly uninstall and reload the app. After that I was able to access my accounts and make my credit card payment/transfer. The app still is not showing my credit card payment amount due or any of my previous transaction history. other than that I have been happy with being able to easier see my account balances.
4 people found this review helpful
We appreciate the feedback! As of Feb. 12, we introduced an improved integration with our credit card provider. You can now see your account details and transactions directly through the app. You can also transfer funds to your credit card account. Your feedback is important and and we take your reviews into account when updating the app!