UVA Community CU Mobile App
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Description
The UVA Community Credit Union mobile app gives you a secure way to access your Online
Banking accounts from your mobile device. You can transfer money between your credit union
accounts, see account balances and recent transactions, pay or cancel bills to existing payees and find the closest ATM/branch.
Get started by downloading our FREE app and then sign in with your existing Online Banking
Username and Password.
Mobile Banking App Features:
• review account balances and recent transaction history
• schedule and pay bills to existing payees
• transfer funds between accounts
• find ATMs and branch locations
• pay bills
• enjoy peace of mind knowing this is provided in a safe and secure environment
Note: This app is FREE from UVA Community Credit Union, but message and data rates from your communications service provider may apply.
To learn how we protect your privacy, please visit
https://www.uvacreditunion.org/sites/www.uvacreditunion.org/files/files/uvaccu_privacy_statement.pdf
Federally insured by NCUA
Banking accounts from your mobile device. You can transfer money between your credit union
accounts, see account balances and recent transactions, pay or cancel bills to existing payees and find the closest ATM/branch.
Get started by downloading our FREE app and then sign in with your existing Online Banking
Username and Password.
Mobile Banking App Features:
• review account balances and recent transaction history
• schedule and pay bills to existing payees
• transfer funds between accounts
• find ATMs and branch locations
• pay bills
• enjoy peace of mind knowing this is provided in a safe and secure environment
Note: This app is FREE from UVA Community Credit Union, but message and data rates from your communications service provider may apply.
To learn how we protect your privacy, please visit
https://www.uvacreditunion.org/sites/www.uvacreditunion.org/files/files/uvaccu_privacy_statement.pdf
Federally insured by NCUA
My review
Review from
Reviews
3.1
181 total
5 67
4 22
3 17
2 21
1 54
Chris Bryant
There is a persistent problem with the app's ability to capture the image of a check after the initial use. In subsequent use, the app does not allow the camera to focus on the check and provide a clear image that will be accepted. The IT Help told me that it was with my phone. I checked it out with my service provider and the camera operation and phone operation were not at fault. To use this app more than once, I have to uninstall, reinstall, verify my device, then do the mobile check deposit. This should be a pretty easy fix but the developers don't see it that way.
Ann Pearson
I received an email from the developer, so I uninstalled and reinstalled the app again. This time it seems to be working. It loads quickly to the home page and it has a nice, clean look with some extra shortcuts that are good features. It still takes a bit longer to shift from page to page while in the app, but not unbearably so. Thanks for the fix and for keeping me aware of what's happening!
Melissa Martin
Since the update on 3/2 this app has been horrible. I emailed the developer but they say everything is fixed, uninstall/reinstall and you will be fine. Well I did it, and it's not fine. I have to put in a security code almost everytime I use it. Plus it takes FOREVER to log in, and most of the time it times out and I have to attempt to login again. Please go back to the last version, it worked great. Edited: After a couple emails with the app developer got me no where I contacted the bank thru their FB page. The response was pretty amazing! I had a phone call in minutes explaining the problem, and the solution, as well as a time when it would be fixed. I have updated the app and it is working beautifully again! Thanks!
Cheryl Hopkins
Persistent application error using the app on Galaxy S8+. I have yet to be able to log in since I bought the S8 a few weeks ago. I never had this problem when I had the S5.
Matt McDaniel
Great app. For banking at the speed of , Life,
Sherry Lindsey
Since the app update I cannot get in to manage my account. I have to get a secure access code every time, register my phone EVERY time. Finally get through that and it gets stuck on loading!!! Bring back the old version. That one actually worked.
User reviews
There is a persistent problem with the app's ability to capture the image of a check after the initial use. In subsequent use, the app does not allow the camera to focus on the check and provide a clear image that will be accepted. The IT Help told me that it was with my phone. I checked it out with my service provider and the camera operation and phone operation were not at fault. To use this app more than once, I have to uninstall, reinstall, verify my device, then do the mobile check deposit. This should be a pretty easy fix but the developers don't see it that way.
I received an email from the developer, so I uninstalled and reinstalled the app again. This time it seems to be working. It loads quickly to the home page and it has a nice, clean look with some extra shortcuts that are good features. It still takes a bit longer to shift from page to page while in the app, but not unbearably so. Thanks for the fix and for keeping me aware of what's happening!
University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolve your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! Since the update on 3/2 this app has been horrible. I emailed the developer but they say everything is fixed, uninstall/reinstall and you will be fine. Well I did it, and it's not fine. I have to put in a security code almost everytime I use it. Plus it takes FOREVER to log in, and most of the time it times out and I have to attempt to login again. Please go back to the last version, it worked great. Edited: After a couple emails with the app developer got me no where I contacted the bank thru their FB page. The response was pretty amazing! I had a phone call in minutes explaining the problem, and the solution, as well as a time when it would be fixed. I have updated the app and it is working beautifully again! Thanks!
University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolve your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! Persistent application error using the app on Galaxy S8+. I have yet to be able to log in since I bought the S8 a few weeks ago. I never had this problem when I had the S5.
Since the app update I cannot get in to manage my account. I have to get a secure access code every time, register my phone EVERY time. Finally get through that and it gets stuck on loading!!! Bring back the old version. That one actually worked.
University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolve your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! The version before 3/2/17 worked much better than this, after getting logged in, the screen stuck just saying "Loading", to get past that I swiped down from Notifications, then tapped at the top again, then one more tap and the CU app was on the screen. Buggy to say the least, no wonder for the bad reviews. ;-0
University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolve your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! Please fix or delete this update. Ask for a secure registration code every time. Then, never loads. If I have any overdraft fees due to the inability to transfer funds, I hope the bank will reverse them. Fingerprint login does not work. Samsung Galaxy S7 edge
University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolve your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! If it isn't broken don't fix it (the app prior to upgrade). The download takes forever and I cannot view my account info. Also, I have to keep getting a security code and registering my device in hopes of viewing my account info. I deleted and reinstalled the app and no luck. I hope this gets resolved soon.
University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolve your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! It has always worked perfectly until the update. My fiancé and I both can not get into our app. So frustrating..
University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolve your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! It's a guessing game every time I open this app. Either it gets stuck on loading, requires a security code and once in awhile it actually works. Very inconvenient.
University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolve your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! I agree with Others. This Update has so many issues. Takes forever to load. That's if u can get pass login on screen.
University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolve your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! Agree with the other recent reviews. Worked great before update. Now it's useless. FYI, the issues ARE NOT resolved.
University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolve your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! Completely unusable since the app update. Tried uninstalling and reinstalling, didn't fix anything. Cleared all history and caches on phone, didn't fix anything. Called and spoke with the tech support department several days ago and was told I should receive a call back about the issue, still haven't heard back.
University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolved your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! It freaking horrible since it updated.. It stays on the screen that asks for an access code.. Upgrading this app was STUPID. Please fix it..
University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolve your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! This app sucks now, can't check anything. Stuck on loading. Please fix asap!!
University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolve your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! Again! Do not download. The app opens but will not allow you to log in. This is the second update that is suppose to have fixed the bugs, well it didn't.
University of Virginia Community CU March 3, 2017
I apologize for the issues you have seen using our updated app. I believe the issues are resolved. Please delete the app and reload it. If your problems continue, please write back and I will investigate further. If this resolves your issue, please let us know how you like the updates. Thank you! It takes forever to load anything and freezes all the time. Wish they would go back to the old app setup instead of this one.
University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolve your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! New update 3/17 for android is TERRIBLE.....it asks for an secure access code EVERY TIME.. Deleting and using the web app instead
App still not working, as stated below, issues are not resolved. tried to uninstall and reinstall and still does not work. Needs to be reworked/investigated thoroughly by UVa CC.
University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolve your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! I keep having to re-register my device. I've done it probably 12 times in the last 2 days. Other than this it's been pretty good
University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolve your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! Every time I try and login it freezes on loading screen or have to register phone again. The new update is awful. Uninstalled and reinstalled 5 times. Frustrating to say the least 😥
University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolved your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! This app takes forever to login have to register each time I deleted the app and reinstalled it still giving me problems.
University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolve your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! The update has ruined the app. Can't even use it now. Reverse the update or something.
University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolve your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! Having issues with the account update. Very slow and not as easy to login.
University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolved your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolve your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! This update did not help a thing and now it takes way longer to load.
University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolve your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! App still not fixed keep havin to re install only to have same problem
University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolve your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolve your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolve your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolve your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! While UVACU is a very reliable bank with fantastic customer support, their technical side is lacking in a number of areas. First, the mobile app, while it is functional, feels archaic, and the square logo looks strange. Secondly, despite their confirmation well over a year ago, support for both Android Pay or Samsung Pay is non-existent. Lastly despite another announcement, cards with chips have yet to be distributed. While I understand that a relatively small company cannot be expected to adapt new technology​ quickly, it has been a few years with no announced developments.
Ever since it updated, I get stuck at the title screen. It won't go anywhere else.
Won't sign in Gets stuck at "Logging in" indefinitely. Takes multiple attempts to view account. Almost completely worthless.
Will not log in This is crap can't check my account now because of this new update.
Mobile deposit stopped working Title says it all. I'm switching banks
App no good must go to web page to log in.Under personal Internet log in.Very slow loading bank account information please fix soon.I would hate to close account.
University of Virginia Community CU March 9, 2017
We apologize that our Android App has not been working for you. A new update (5.2.3) is now available that should resolve your issues. We appreciate your feedback and apologize for the inconvenience. Please reply here or call us at 434-964-2001 to let us know if this does not correct your issue. Thank you! I deleted this app and now re-download it hope it works been having problems since the update
Review deleted
What's New
Minor Enhancements and Bug Fixes
Additional information
Updated
March 9, 2017
Installs
10,000 - 50,000
Requires Android
4.2 and up
Permissions
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Flag as inappropriate Offered By
University of Virginia Community CU
