Simple, could use more direction for signup Simple app, and very accurate and effective. One thing that I can recommend, make a sign in screen pop up when the app first opens. This will let the user know that an account is needed. I was initially unable to add a vehicle, read reviews, then went back and looked through the app because I knew it had to be something simple. I saw some bad reviews for this reason, and really they shouldn't be dogging you for not looking, but it would help with your positive feedback if you implemented the log in screen.
For the love of god don't use this app The city parking authority tracks this, there were a couple parking tickets I had NO idea about and on my car, and ended up not being mine, and they booted my car 5 minutes after I payed for my parking on this app. I had to miss a whole day of work and pay $50 to get it un-booted. The parking authority wouldn't even tell me what was going on. This app tracks your information and gives it to the city without your permission. DON'T USE IT!!!
Works only if your frig with it. NFC doesn't work at all. Apparently this app needs to do something online, but then just hangs. Not awesome. Also, beware of their security issues and the complete lack of design skill. You'll also need to reenter your info. A lot.
If I could give 0 stars I would. Crooked company Crooked crooked crooked company!!! Skip the app and stick to quarters! It may seem convenient at first until you start getting tickets because the app isn't working right then start getting hung up on and called a liar by Danielle (senior operations manager) at the app. Worst customer service by far I've ever witnessed. Asked for her boss then never heard back from anyone! Soooo incredibly shady!! #quitquickpay
WORST user experience I ever had. Instructions on the giant sign in the parking lot were inaccurate. Tried to use app, it failed multiple times, in multiple ways (including giving me a 404). Tried calling the phone number, was hung up on three times. Tried texting, but the instructions failed at step 3. Finally had to just leave the car and get to work, so tried logging in to their website (janky to the extreme), and when I tried to submit my credit card info, my browser popped up a warning that their site was not secure! FOR THE LUVAGOD, this was awful. I hope my car is not towed by lunchtime or I will lose my mind.
Great when it works I use this app on a daily basis and some days it works great. Other days it can take several minutes to load parking locations and pay for parking. This tends to happen during peak times so is likely an issue with the QP server timing out. Definitely something that can and should be fixed.
✔ Improved vehicle management: now you can set your default vehicle and add new vehicles more easily
✔ Bug fixes and stability improvements