Submitted a pothole request and it was fixed a few days later. App is easy to use. Geo isn't perfect (my location was half a block off) but you can search for the address with the magnifying glass.
Now the location gets an address automatically, but my first submission with this version got the address wrong by over a block.
Location adjustment is awful If the GPS doesn't get the address exactly right, there's no way to just move the pin or change it did it. You have to type the entire address manually. This is a big step back compared to the Commonwealth Connect app.
A terrible direction from away from see click fix This app is inferior in all ways to SeeClickFix. The layout is disgusting and unintuitive. Creating issues is harder than before, and now I have to actually remember to use this app for Somerville instead of SeeClickFix that is used by all other surrounding cities and towns. The transparency of issues has become worse. Before I could see issues reported by others and get email notifications on issues that I have created/watching. There was even a website. There are more complaints, but I ran out of space.
Crashes every time I have registered an account, but when I try to submit a request, I receive the message, "Unfortunately, 311 Somerville has stopped," every time. I have not yet been able to submit a request before the app crashes. The phone is a Samsung Galaxy S5.
Impossible to view city wide alerts, such as road construction conditions or temporary parking bans.
* Fixed an issue on some devices where geo-location would not be enabled after Android OS update
* Fixed an issue where the version code wasn't correctly displayed
* Optimized geo-location code so that location and addresses are found more quickly
* Updated the look and feel of the sidebar
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