QUERY is the Customer Care Network that allows consumers to communicate quickly and simultaneously with multiple companies.
The software allows the registered users to open a Query (request for assistance) with the companies that have joined the service, without looking for emails or phone numbers.
The opening of the Query is very simple because it is sufficient to scan the QR code on the product.
Once the assistance is completed, the company can close the Query and the user can vote for the service received.
Query wants to simplify the way consumers communicate with companies.