No warning, double charges Despite promises of a warning 7 minutes before my meter was to expire I received no such notification. In addition, when I went to pay for additional parking I was charged an outrageous double fee for parking in the same zone longer than the signs indicate. I downloaded the app for peace of mind during a long salon appt. Instead I ended up paying an outrageous $12.50 for 3.5 hours of parking AND got a $36 ticket for the six minutes that lapsed in my parking because I never got the warning text.
Beware of double rates This is a ripoff. They double the rate if you extend the time, which is unethical. Plus, you have to remeber the zone # if you want to extend the time because the app does not auto save it. It is better and waaaay cheaper to use the kiosk. I you want to use the app and extend the time, it is better and CHEAPER for you to park in one of the public parking lots. At least their rates are clear and not deceptive. This app and service is a piece of crap. Oh one more thing, customer service is one of the worst.
Deceptive app When you sign up for the app and watch their intro video, they do not tell you about the double/triple charge if you extend your time and the so called "alert" did not go off when my time was expiring. Don't even waste your time, such a rip off!
Hardly works I give it 2 stars because it's a great idea and can be very convenient... when it works. And that's the problem. It shuts down pretty regularly so I wouldn't depend on it. It can cause you to get a ticket and they won't cover the losses.
Don't bother deceptive app Now with the update they don't tell you when your time is going to expire unless you pay a 2.99 per month fee. And the popup for the monthly subscription continually comes up and I've almost hit accidentally multiple times. Deceptive app you're better off just using the kiosk now.
Now requires monthly subscription Goes hand in hand with PPA and their awful, deceptive practices throughout Philadelphia and the parking situation over the years. If you're a Philadelphian you know what I'm talking about. PPA gives the city a black eye and this app is representative of that. The app now requires a monthly fee in order to use!!! What a scam!
Ability to pay for parking before the start of the posted regulation that will take effect at the posted time.
Ability to pay by the minute when there is less than a quarter’s worth of time left on the regulation, ensuring no money is left in the meter.