Horrible, the whole point of the app is to get a 7 minute notification that parking time is about to end. Never recieved notification resulting in ticket. Will be appealing. Be sure to keep an eye on your app or set your own timer so you don't get a ticket. Called in to report notification not working and customer service seemed to care less.
Complete scam by the PPA. I've have other parking apps for cities and beaches and cities that notify you when your parking is ending. Not only does this not notify you, it doesn't save the location code. I've have 3 tickets literally 1 minute of when it "expired". PPA wait to see if you renew fast enough, which most times you don't unless you're staring at the app. Even received a ticket when I did renew it.
PLEASE READ THIS!!! DO NOT USE THIS IN PHILADELPHIA!!! If you extend your parking time, they double the rate, then TRIPLE the rate!!! What's the point of using the app if you're penalized or surcharged for it?! You could get a new ticket at the kiosk and pay the regular rate AND... the customer service rep, although nice, told me that their contract with PPA tells them what they can and cannot advertise in their instructional video (alluding that they were told that they couldn't put that warning in the video... only in the FAQ). What should've cost me $15 for six hours ended up costing over $29!!! Definitely uninstalling!!!
Works great... When it works. Often times it hangs during the process of paying, and takes multiple retries, making it faster to use the kiosk on most occasions.
I've received 3 tickets while using the app. Save your money, park in a lot.
No warning, double charges Despite promises of a warning 7 minutes before my meter was to expire I received no such notification. In addition, when I went to pay for additional parking I was charged an outrageous double fee for parking in the same zone longer than the signs indicate. I downloaded the app for peace of mind during a long salon appt. Instead I ended up paying an outrageous $12.50 for 3.5 hours of parking AND got a $36 ticket for the six minutes that lapsed in my parking because I never got the warning text.
- Various bug fixes.
- Users can now see pins and coupons from local businesses on the map.
- Pango Save messaging frequency reduced.
- App size significantly reduced.
- Logos updated.