I can't find my order details. It frequently says there is no internet connection when there is one. I have tried to use it to order and just give up. It is clunky and as you pride yourselves on your customer service, you really should provide a better system.
The app is good for browsing, saving items to your wish list or basket. I wouldn't use it to make an Easy Pay purchase as it's not clear as to whether your actually choosing this option. This happened to me and I contacted customer service, who are very helpful, gave me a partial refund and arranged for easy pay. This ismt an issue on the web version. Also you cannot view your order history.
No account info , not clear about ez pay , how do I get to community blogs, also after I type in my password it just clicks off, so I have to call qvc info number to verify if my order has been received, which it was not.....please go back to previous app. If its not broke don't try to fix or change it!!!
Great app if you want to look something up but you can't sign in to order... The button is missing! EDITED FOR UPDATE App is still great for browsing but easy pay is unclear and you are not able to take easy pay off. I don't want to easy pay every time and there's no way to edit payment to pay in one go.
Love how easy app is to use 😄can't wait for my first purchase to arrive 😁up date - been using for a LONG time now it's brilliant. I have bought lots of things using app. No problems and great quality products from QVC 😉
Put app on my tablet after a factory reset,it won't let you view previous on air items? Keeps coming up no internet connection but there is because I can look at other sections on the app. Time this app had a much better update.
We've been taking things apart and putting them back together again to clean out the cobwebs. You won't notice any change to your experience, except perhaps a few bugs we've swept away.
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