I've done two pickups with this app. One was for a retail store order, the other with a restaurant. Each time the app said they knew I was there and my order would be out shortly, but after waiting 20 minutes (with no other people picking up), nothing. When I then called to verify they knew I was there, they brought out my order within a couple minutes. It could be just busy employees, but I don't think they actually knew I was there. I love the idea of this app, but functionality needs work.
9 people found this review helpful
Used to work fine but since the Jun 2021 update, I cant access to "I'm on my way" button, so it's useless. The button is off the screen, and I cant reduce the size of that screen to access it. I'm going to try uninstalling it and reinstalling it, to see if that helps. But prior to the update it was a good app.
12 people found this review helpful
Radius Networks, Inc.
June 28, 2021
Hi Marcia. We believe we have resolved this issue with the latest version of the app. If you are still experiencing issues after updating, please write to us at email@example.com with a description of the issue you are facing, your Android version, and your app version. We will investigate immediately and solve the issue!
All the Fox Restaurants have a Great Atmosphere and Friendly/Welcoming staff. Food is always fresh, good, and delivered in a timely manner. My take out tonight at Doughbird was so efficient that I didn't even get my phone out to let them know had arrived before they greeted me at the curb with my order in hand. Great Job as Always!