Review from Aanchal Gupta
In beginning , they were delivering on time and even reply in chat support positively. Right now, they are worst then any delivery. It's been more than a month that I have received the products on time. every time it's delayed by more than 3 -4 hrs and chat support dnt reply when u ask reason.... Day by day they are getting worst. Team I have liked ur service. In past but now... Kindly improve.
January 12, 2018Hello Aanchal, Thank you for the positive review, we work very hard to make your experience nothing less than amazing! We are still on a learning curve and have a long way to go. Please share your suggestions on email@example.com so that we can improve :)
Good doorstep service at mentioned time slot. Request to include other items like skimmed milk etc. Thanks.
pathetic service. never on time. makes customer wait for delivering order. when u reach to customer support option even they dont solve your problem instead show message that customer service is closed. Pathetic a big no. Big basket is much better n professional than this
Pathetic service. They always deliver less number of items but still charge you for full. Have contacted the support team multiple times but nothing changes. They just can't deliver the right items as per your schedule.
Waste of time and money, from past 1 month they have not delivered my product multiple time, it takes hours to explain them and then they understood. For a product that you can buy from outside by spending just 10 minutes, you need to waste 1 hours to get the refund from rain can... Don't use this aap
Poor and pathetic logistic management. Misses on deliveries couple of times. Responds only when customer complaints. And worst part assures delivery waiting customer for hours finally to not provide delivery at all.
They charged nominal service charge, but we get it back at the end of the month As per my current experience since 6 months I can see their service is getting worsening, any time they hike the charge of any product that too without notification, earlier they used to charge for delivery RS.1 but now they are charging RS.5 that too without notification ,just now I came to know they are charging rs.5 for delivery since 3rd March and I came to know today. Earlier we can reach them by call or support chat but now there is no call only support chat that too till 8:30pm. On Sundays they says it's hot deal grab it soon but we hardly get the deal.