Very bad service.. My amount is always deducted for the reason that driver doesn't wanna come and we need to pay of capitans nonsense.. Even if we mail, they Don refund and the call they Don bother to answer..
Today itself installed and realised that the driving captains aren't available at Ur need.. first be worthy with ur fleet base then have the app in the desirable and competitive market .. Bangalore doesn't have sufficient then help urself ...
App was good when it started, but now a days its starting to irritate. Main screen shows rider 5 mins away, but booking screen shows no rider available. And this isn't a one time thing, happens to me every 4 or 5 days. Moment any other bike taxi service becomes available, i am switching
Complete disappointment, after waiting for 15 minutes, the bike driver has went away to a different place, and told he won't be able to come. Additionally, these rapido guys have charged me 10 rs for cancellation
U could have add the option of choosing the bikes...... Depends upon use we will pay extra...... All my friends are having same complaint
Driver doesn't know the routes. Not professional. Should try being more nice to tge customers. App doesn't have track ride feature. Not so competitive compared to other ride services in the market
Now report ride issues directly from app.
giving out feedback made simpler.