Client Access

3.2
349 reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
Learn more
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About this app

Client Access gives you a powerful, convenient and secure way to view your accounts online anytime. It is optimized for your mobile device, so you can securely manage your investment portfolio, transfer funds, deposit checks, and access up-to-the-minute market information. Whether you want a quick snapshot or an in-depth review, it’s all right here.
• Your account balances, including your assets and available cash
• Current value of each of your investments
• Detailed asset allocation analysis
• Documents such as trade confirmations and tax reporting
• A secure vault to store financial statements, insurance documents
• A full complement of convenient client tools
• Your financial advisor’s contact information

Asset allocation does not guarantee a profit nor protect against loss.
Updated on
Jun 16, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Photos and videos and 2 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.0
328 reviews
Ed Padin
May 23, 2026
it mostly works okay except for the fingerprint access. if you use the app, then let the login timeout, it will not allow a biometric login again until you kill and restart the app. Other banking apps give you a "fingerprint" button to tap which bring up biometric authentication. It's the main gripe people seem to be having with this app and also seems like an easy fix. No excuse. 3 stars until they fix it.
3 people found this review helpful
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Sherry Acque
February 8, 2022
Frustrating app!!! Regardless of how many times of trying to set up the fingerprint scan option, it doesn't work and I get and error it isn't working. In addition, the app refuses to remember my username on the login page. So damn frustrating to have to reenter this info over and over again, and to have features shown that clearly do not work.
50 people found this review helpful
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Raymond James
October 25, 2023
Thank you for sharing your feedback. We apologize for any inconvenience you may have experienced. We have released an updated version of our app and would appreciate it if you could try installing it and let us know if you have any further feedback.
Daevid Vincent
November 1, 2024
Personally the old app was better IMHO. It's just so much text and boring. I want to see way more graphs and colors to indicate gains/loss. Especially of my overall portfolio the past days, months, years, all. How this was removed and never put back is kind of astonishing. I also want same for my investments so I know to refactoring or not.
6 people found this review helpful
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Raymond James
November 5, 2024
We appreciate your feedback about the app and your desire for more visual elements like graphs and colors to track your portfolio's performance. Your insights are valuable, and we will share it with our product team. Thank you for sharing your thoughts!

What’s new

* Performance enhancements and bug fixes
Content rating
Everyone
Learn more

App support

Phone number
+18777522237
About the developer
Raymond James Financial, Inc.
clientaccesssupport@raymondjames.com
880 Carillon Pkwy Saint Petersburg, FL 33716 United States
+1 813-484-1944