Horrible. As we speak I've been waiting 15 minutes for this thing to update and sync so I can go to my next call but all it says is please wait. I hate this app but my work makes me use it. You would think they would try to do a better job than 20 min syncs that happen ever hour. So you get to use it 40 minutes out of 60 minutes
Paul did an amazing job for us. All questions and concerns was answered rapidly and in great detail. We love the program and will be recommending at our dealer meetings. Thank you, SteveTipton, Climate Controllers, Inc
A lot of odd problems that really slows down entering customer and job info.
Great app to eliminate paperwork
Operations Manager I am so pleased with this app and the service provided by Brett Hansen!! This software has mobilized our team to provide the service and results that our company has set out to achieve. Economic Heating And Air Conditioning is on the map because of hard work and RazorSync!!!!! Thanks Brett!!!!!
First and foremost, the support staff at RazorSync is top notch. You actually talk to someone who is in the U.S. and speaks American English. During business hours, someone ALWAYS answers, and they're ready to help, with a great attitude - you can tell they want you to succeed, and not just with this app. Through the training they are patient, helpful, and willing to answer any and all questions. The app works beautifully across desktop, tablet and Android phones. I highly recommend this app for anyone in a field service industry.
Resolved an issue where the application would not load for Android OS versions 4.4.3 and below. Also resolved an issue where updating the tax rate would not persist on Android version 4.0.3.