RBC Connect

Name: RBC Connect
Availability: InStock
Rating: 3.512195110321045 (218 reviews)
Author: RBC Capital Markets, LLC

RBC Capital Markets, LLC

3.5

218 reviews

Everyone

50K+

Downloads

Everyone

Learn more

About this app

RBC Connect U.S. Investor Mobile

RBC Connect provides a timely and efficient way for investors who clear and custody assets with RBC Correspondent and Advisor Services to access their account information, as well as market information, seven days a week, 24 hours a day. To provide another access point for clients to check high demand information on their accounts (i.e. balance, performance summaries, investment holdings, and transactions), clients may use the Smartphone mobility feature.

ACCESS

RBC Connect is available to clients free of charge. Clients must first register to use the service. Simply sign in using the same user ID and password you set up for Investor Connect or RBC Advisor Connect desktop access, or complete registration by enrolling in Investor Connect or RBC Advisor Connect.
To register, please contact Client Support Services at 1-800-933-9946. You can also register by going to www.investor-connect.com for RBC Correspondent Services clients or www.rbcadvisorconnect.com for RBC Advisor Services clients and select the “Register Now” button from the Welcome page.

SUPPORT

The Client Support Service Desk is available toll-free at 1-800-933-9946 weekdays from 8 a.m. to 10 p.m. ET and Saturday from 10 a.m. to 6 p.m. ET. Clients can call this number for assistance.

Updated on

Mar 20, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

App activity and App info and performance

This app may collect these data types

Personal info, Messages, and Photos and videos

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

3.6

193 reviews

John Petrusek

March 25, 2026

I had been using this app for about a year, was fine, for some reason I could never get biometric login working, ALWAYS had to use password, and then I went to check again earlier, got the loading screen with logo and won't even open. set the phone down and came back about ten mins later and just doesn't start. cleared data, cleared cache, force stopped, restarted phone, no dice.

2 people found this review helpful

RBC Capital Markets, LLC

April 6, 2026

Thank you for your feedback. We kindly request that you update the app to the latest version, as biometric login requires this update. If the issue persists, please contact us at +1-800-933-9946. We would appreciate the opportunity to investigate further and assist you personally.

Karen Roberts

October 16, 2024

I've loved the ease of using the app until today. I was forced to install an update, now the app wont open. It says the update is installrd, but wont recognize it. When I try to open the app, it says the update is required. I've restarted my phone, uninstalled/reinstalled. Its still caught in this loop, and I'm unable to log in. Help please.

3 people found this review helpful

RBC Capital Markets, LLC

January 27, 2026

Dear Customer, Thank you for bringing this to our attention. We are genuinely sorry to hear your experience with the app didn't match your expectations. We'd love the opportunity to investigate your feedback further and make things right. Please reach out to us directly at +18009339946, so we can assist you personally.

Nito Loma

January 30, 2026

the app is still terribly slow and under performs.

RBC Capital Markets, LLC

March 31, 2026

Thank you for your feedback. We apologize for the inconvenience caused by the app's performance. Our team is actively working to optimize speed and functionality. Next time this occurs, please contact support to open a ticket so we can resolve the issue. Your input is invaluable as we strive to enhance your experience!