It is smooth. Easy to transfer money to your own accounts, contacts. Pending transactions needs to be added. Doesn't update enough, other banks do it to the minute. The limit to regular, trusted transfers should be raised, if it's a frequent transfer. No-one has time to dig out a card reader, especially on the go, or out. Would be handy. Would be handy to be able to request a new card when not stolen. Have an emergency, card cancel feature, for when the card/wallet is stolen. If these things were done it truly would be a 5 star app
This is a very basic banking app, you can make transfers and see some transactions (sometimes it takes up to a week to show an electronic transaction!), doesn't show pending transactions but it does show that the amount available is different to the amount you have and if you have an overdraft it includes that as well. So lots of sums to work out how much in pending transactions. There is no way to give feedback on the app in the app. I know this is meant to be a really good app for the UK but I've been dealing with NZ apps that are light years ahead of this. Maybe learn from Westpac?
Very easy to navigate and make payments but the issue is the balance doesn't update or show at least pending transactions, so makes it very difficult to manage finances in a working family. Other banking apps have this facility and the reason I have moved away from Natwest this month. I have been with them for 20+ years. Sort the finger print recognition out, pending transactions, balance without overdraft included and some decent offers 're cards, savings accounts etc and I will be back.
I used to find this app really easy to use and helpful. The available balance used to changed as soon as you used your card for a transaction (even though it didn't show are your recent transactions). Now it seems that the available balance doesn't change for 2/3 days so you have no idea what you actually have in your account. Pretty pointless app now.
Using this app daily to manage my money couldn't be easier and I would be lost without it. Everything I need to do whether it's transfer money, amend direct debits or create a standing order, I can do it right from the comfort of using my phone. Great job NatWest 👍
Always wirks well. Warns in advance if going to be offline. Very secure, I've never had any issues that have arisen from using this app. Quick to update balances. As soon as something is transferred between accounts, transferred from another person or spent on a card the available balance changes almost instantly.
Thanks for banking with NatWest!
Here are the most current updates to NatWest’s mobile banking app:
• The next time you use the app we will greet you by name, if you would like to change your greeting visit settings.
• Our Products has grown, it now includes Business Banking products
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