Really good app! Very simple to use! A lot easier than having to log in to the online system and having to remember loads of different numbers! Only niggle is I wish you could add new payees on the app, I have to write out all the account information, etc every week to pay the same person! I suppose this is a safety feature but if it's going to let you make the payment anyway then there should be a way of saving that person's details to the account so you don't have to write it out every time!
Just to start if you want to check your account balance I'd just do it online or via phone. It's easier. But on the rare occasions this thing actually works, the app itself is great. Natwest you need some fixing! I waited about 2 months before this review and the same thing happened on my iPhone when I had that (Samsung a5 now)
At first I wasn't sure if I would have much use for this, but it has become a valuable resource to help me keep track of my spending. It also saves the stress of having to use online banking on a computer. I can now check my bank balance on the move and find local cash points.
Sadly I may have chosen to bank with natwest all based on the quality of this mobile app! 6 years later I still think it was the right move. This app is super useful. My only constructive criticism would be for it to handle interest information and rewards in-app rather than redirecting to website. Thanks again for an awesome, lifesaving app!
A well designed interface that also allows me to do what I need and more. I only use the web version for full screen transaction view or yo take screenshots (the app should support some means of saving content if screenshots are disabled. There are many reasons why we'd need to record what we see on screen..)
This app is getting better and better so I've decided to give it another rating and review. I'd previously had a problem with an adblocking app preventing this one from working but I've not reinstalled that so there could still be an issue, nevertheless the banking app now gives me everything I need and I rarely bother using the NatWest website. Gone from 4 to 5 stars!
Thanks for banking with NatWest!
This time around we’ve made the following updates to the app:
• See your remaining ISA allowance to ensure you make full use of your tax free allowance.
• View or change the alerts you receive by email or text so that you stay in control of your finances.