Really good app! Very simple to use! A lot easier than having to log in to the online system and having to remember loads of different numbers! Only niggle is I wish you could add new payees on the app, I have to write out all the account information, etc every week to pay the same person! I suppose this is a safety feature but if it's going to let you make the payment anyway then there should be a way of saving that person's details to the account so you don't have to write it out every time!
Just to start if you want to check your account balance I'd just do it online or via phone. It's easier. But on the rare occasions this thing actually works, the app itself is great. Natwest you need some fixing! I waited about 2 months before this review and the same thing happened on my iPhone when I had that (Samsung a5 now)
Overall this app is very good, quick and easy to use, clearly laid out and intuitive. However, it's usability could benefit from a couple of minor tweaks. The app didn't spat split screen which would be handy to use a calculator or other app alongside it. Alternatively could you add a timeout function such that I am not logged out every time I tab to another app to get, for instance, somebody's bank details for a payment. Very frustrating if you don't have a pen and paper handy...
I didn't think I'd like this app but it's proven me wrong. The Natwest app has let me withdraw money in an emergency, manage payments very quickly and let's me check my accounts in seconds! Its been very useful when ive not had proper signal to sign into online banking (at the hospital is usually a huge issue) as this app still works!!! Very pleased and recommended.
At first I wasn't sure if I would have much use for this, but it has become a valuable resource to help me keep track of my spending. It also saves the stress of having to use online banking on a computer. I can now check my bank balance on the move and find local cash points.
Sadly I may have chosen to bank with natwest all based on the quality of this mobile app! 6 years later I still think it was the right move. This app is super useful. My only constructive criticism would be for it to handle interest information and rewards in-app rather than redirecting to website. Thanks again for an awesome, lifesaving app!
Thanks for banking with NatWest!
This time around we’ve made the following updates to the app:
• See your remaining ISA allowance to ensure you make full use of your tax free allowance.
• View or change the alerts you receive by email or text so that you stay in control of your finances.