NatWest Mobile Banking

Named ‘Best Banking App 2017 & 2018’ by the British Banking Awards, download NatWest’s award winning mobile app, available to our online banking customers. Our simple and secure app includes features to help you manage your money – from checking your balance through to making international payments.

How to Register & Eligibility
The NatWest Mobile Banking app is available to NatWest Personal and Business customers with Online Banking, who are over 11 and have a UK or international mobile number.

Once you’ve downloaded the app registering is simple, all you need to hand is your Online Banking customer number, PIN and password to get access straight away.

Not registered for Online Banking or forgotten your customer number? Get a reminder or sign up at natwest.com/online.

Features
Using the app
• Login with your fingerprint
• Hide your balance, reorder your accounts or edit the names of your accounts to personalise your banking experience.
• View your Customer Number

Managing your money
• Check your balances, transactions and transfer money between your NatWest accounts
• Check your pending and available Rewards balance

Payments
• Manage Direct Debits and standing orders
• Transfer up to £250 to any UK account
• Make payments to international accounts you have previously set us using Online Banking
• Make bill payments by searching for approved utility and service providers when entering a payee name
• Pay Your Contacts using the Paym service
• Share a confirmation after sending a payment or setting up a Standing Order

Get Cash
• Get Cash at any NatWest or Tesco cash machine when you don’t have your debit card
• Use Near Me to find your nearest cash machine or local branch

Other things you need to know
• We are proud to be the first bank in the UK to offer a RNIB Approved App for use by blind and partially sighted customers

• Get Cash lets you take out up to £130 per day from our UK cash machines, when you have at least £10 available in your account. There is a maximum limit of two Get Cash withdrawals every 24 hours

• Pay Your Contacts allows you to pay anyone who has this app or is registered for Paym up to £250 using their UK mobile number. To use Pay Your Contacts customers must be over 16 and have available funds in their account, limits are independent of daily withdrawal and Get Cash limits

• Register for the Paym service in the More menu

• Standard data charges may apply - contact your network operator for details

• By downloading this application, you are accepting the terms and conditions which can be viewed at natwest.com/mobile terms. We recommend that you save or print a copy of the terms and conditions and privacy policy for your records

To enjoy all of the features listed you will need to accept the following permissions:
- Network communication for connectivity
- Your location to find your nearest cash machine or branch
- Access to your contact list to allow you to ‘Pay Your Contacts’

For more information visit NatWest.com/mobile or contact our Mobile App support staff on 0345 366 0012 8am to 6pm Monday to Saturday.
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What’s New

Thanks for banking with NatWest.

With this release:

• If you have a MasterCard credit card you can now lock and unlock your card at any time.
• We’ve refreshed our app! Giving you a fresh new look and feel, making everyday tasks clear and simple.
• You can easily amend the date and amount of your scheduled payments and transfers from the payments hub.
• We’ve made it easier for you to chat to us, the native keyboard on your device will now display in Message Us.
Read more

Additional information

Updated
19 June 2018
Size
27M
Installs
1,000,000+
Current Version
05.10.0000.54.0
Requires Android
5.0 and up
Content Rating
Everyone
Permission
Offered By
The Royal Bank of Scotland PLC
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