Not the best banking app. I use another bank as well as Natwest and their app is alot user friendly, in my opinion. Firstly, I'm able to see pending transactions almost immediately (unless contactless is used) and secondly I'm not logged out if I need to access another programme on my phone such as the calculator or calender etc. It'd be good to see these issues looked at, please.
great app, far better than others. The annoying part is that you can not add new paypee via app. The Santander OTP works better. What's the point of using card reader if someone is trying to do this on the mobile phone? He can receive one time passcode since the phone is in his hands, can't he? Update: thanks for your reply. The app is far better than the others on the market. The paypee issue is the only reason for me to take one star away. We use the app to get away from PC. We should not use PC to add paypee as the verification can be done via SMS. This is the in-app operation requiring login so that there should not be any security issue.
The latest update has slowed down the loading time. I use my fingerprint to login. The app use to load quickly after placing my print on the sensor. Now it hangs displaying the pin input screen. Moto Z2 Force in case you wondered.
It would be 5 stars, but the new update needs a little tweak. Every time I press the home or back button on my phone to come out of the app, it freezes my whole phone for a few seconds or so... Please fix this!! It's a great, secure app aside from this slight problem :-)
I never have a problem with it and easy to use. I wish it would show pending transactions though, I have no idea why not. Like another reviewer says you can see there is something pending but have to do sums to work out what it is.
Nice App. Easy to use Do pretty much all my Natwest activity through it. Of course I do feel guilty that this means I have contributed to local branches getting shut. Sorry. 😔
Thanks for banking with NatWest.
Here’s an early festive treat from us:
• We’ve made a few improvements to payments, you can now save and delete payees as well as schedule payments for a future date.
• We’ll keep you posted on getting the best out of your app and keeping on top of your finances, visit Notifications in the Profile menu.
• Manage all of your business accounts in one app, visit the profile menu to add a business.