Hi there, Your app is great. It's so helpful but after the last update I think it's not working anymore, when I try to.open it it says, security check failed then it closes by it self Please can you look into this as soon as possible. I tried to reinstall several times but the same
I've just seen an ad on t.v. saying the app has photo recognition. Can't find it on the app. The app is perfect for me as they have closed the branch in my town. Could you please explain how to set up the photo recognition? Thank you for your reply, doesn't say on the ad that facial recognition is only for iPhone.
Got the app to set up a standing order, it told me I couldn't as I hadn't verified my phone number OR didn't have a card reader...fair enough. Got the bus up to my nearest branch and updated my number, tried to set up a standing order through the app only to be directed to digital banking. Fair enough, the app's no good for standing orders despite it giving you the option in the menus. Went to digital banking, apparently I now need a card reader, oh well, another bus journey required. When? I don't know as I don't have a lot of spare time, hence getting the app. The only thing it seems useful for is checking balance, I could do that at an ATM at any time.
Used to be with TSB since i was 16 but since its 2018 and everything is done online i have to move to RBS because their app is very bad. Love this app works easily and never had any problems with my transactions like i did with TSB app.
Waste of memory doesn't show up-to-date information on your account so u can't keep track of anything! The staff in my local bank told me the best way is to write everything down in a book to keep track of my finances so best u buy a book!
Use the app on a daily basis, i would be lost without it to be honest, could do with a few improvements to the text input using the built in keyboard, but thats all really. Other than that its brilliant!
Thanks for banking with the Royal Bank of Scotland.
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