I have 5 bank accounts and I used mobile apps. What I hate to this app everytime I log in it ask for an OTP. From the word itself it is a "ONE TIME PASSWORD" but every time I log in it always ask for that. What a sucks unlike other banks as soon as the app recognized my device OTP is just one time unlike this app. Hope it could be fixed
it is a good start but i would love to have the feature that land bank i access has. the ability to lock your atm card using the app instantly . i think it would help a lot especially for those who does not have a passbook that only rely thru online banking bcause it gives the atm card owner the ability to stop someone else to use their atm card once stolen. thanks. hopefully you will act on it. thanks. mor power
Lack of service The app is good for security but with the services it offered, you cannot do much things. Like loading, gcash, transfer money, you need to login first on the online account. Hope they include more services in the app. Hope they also add single login in the app using pin code like most apps do.
Always says "your mobile session has timed out due to inactivity try logging in again" when it's only been 15 seconds (i counted) since I logged in and tried to enter the OTP. I can't log in because when I'm typing my OTP it says that and tells me to log in again. I tried 10 times and still the same. It's literally only 15secs and I'm not "inactive" since I'm inside the app itself, I see the OTP on top on my notif bar when I rcv it, i don't exit the app at all so there's NO inactivity whatsoever happening.
It never works since the update..please have the issue fix. I had no problem on this app before but now its always having problem on oppening the app..pls do something immedietely.
Useless. Does not even show correct available credit for my cc n you can not do anything elde aside from bills payment. Better to do things from the website.
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