I have 5 bank accounts and I used mobile apps. What I hate to this app everytime I log in it ask for an OTP. From the word itself it is a "ONE TIME PASSWORD" but every time I log in it always ask for that. What a sucks unlike other banks as soon as the app recognized my device OTP is just one time unlike this app. Hope it could be fixed
Lack of service The app is good for security but with the services it offered, you cannot do much things. Like loading, gcash, transfer money, you need to login first on the online account. Hope they include more services in the app. Hope they also add single login in the app using pin code like most apps do.
It never works since the update..please have the issue fix. I had no problem on this app before but now its always having problem on oppening the app..pls do something immedietely.
Useless. Does not even show correct available credit for my cc n you can not do anything elde aside from bills payment. Better to do things from the website.
Fix it It requires me a number to enter before logging in and that number will be sent out to my old phone number which is now invalid. So technically, I will not be able to log in ever unless you have the option to change the phone number.
Always says "your mobile session has timed out due to inactivity try logging in again" when it's only been 15 seconds (i counted) since I logged in and tried to enter the OTP. I can't log in because when I'm typing my OTP it says that and tells me to log in again. I tried 10 times and still the same. It's literally only 15secs and I'm not "inactive" since I'm inside the app itself, I see the OTP on top on my notif bar when I rcv it, i don't exit the app at all so there's NO inactivity whatsoever happening.
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