RCN Mobile

- December 16, 2013

(44)

Description

RCN Mobile allows customers to manage and update their existing RCN accounts from any Android phone.

RCN Customers are able to easily and securely manage active RCN Accounts with access to the following:

Account overview
View copy of bill (past or present)
Pay bill
Update billing address
Update email address contact information
Update security questions
Password reset
Setup and manage AutoPay
Enroll in eBill
View call history
Retrieve your RCN home voicemail via your phone and share it with others
Upload your mobile contacts via RCN Mobile and receive richer history and voicemail views with your contacts' names
Add the voicemail widget to your homescreen for quick access to your RCN home voicemail

An active RCN account is required to utilize RCN Mobile.

Reviews

3.4

44 total

5 15

4 7

3 11

2 2

1 9

Bdice BDice

Works as advertised $6 ser charge to pay by land line. Smart phone is way more secure than internet. It serves a purpose.

Joe D'Angelo

Not so good, yet. It worked one time, but now it kicks out every time I start it. Uninstalling until it's fixed. This is on an LG G2 v4.4.2

A Google User

Doesn't accept pymts I tried to pay more than $1 on my bill & was told "payment exceeds maximum threshold" What is that? All pymts in ANY amount should be accepted. I've tried several times yesterday & today thinking the Error msg would chg. Guess I'll call & make a pymt instead.

Michael Reiss

What's the point??? So what if you can pay your bill on a smartphone , what about access to RCN webmail???? Would be very useful to me! WELL???? What ABOUT us internet only based customers???

Nathan Bordelon

Not useful I was unable to update saved payment information. I could only input one time payment information. App is not useful if you use autopay.

Tiggz Lowery

If I could give a negative This is the worst app ever. I changed my payment amount and it change the amount to the full balance and not what I wanted to pay then I called customer service and was told they had no way to track it

User reviews

Bdice BDice March 5, 2014

Works as advertised $6 ser charge to pay by land line. Smart phone is way more secure than internet. It serves a purpose.

Joe D'Angelo April 11, 2014

Not so good, yet. It worked one time, but now it kicks out every time I start it. Uninstalling until it's fixed. This is on an LG G2 v4.4.2

A Google User December 24, 2013

Michael Reiss January 10, 2014

What's the point??? So what if you can pay your bill on a smartphone , what about access to RCN webmail???? Would be very useful to me! WELL???? What ABOUT us internet only based customers???

Nathan Bordelon February 7, 2014

Not useful I was unable to update saved payment information. I could only input one time payment information. App is not useful if you use autopay.

Tiggz Lowery March 3, 2014

Nick Emanueli December 17, 2013

Not as advertised Description is misleading. You are able to view your bills and account information as described... however you are not able to see any of your services that you are subscribed as was mentioned in the description. All it's good for is to post your bill no account control in the app

RCN Telecom Services, LLC August 6, 2013

Can you describe the issue regarding the payment of your bill? Are you presented with an error when you try paying it, or are you having trouble finding it?

kokappon November 21, 2013

WHY HAVE AN APP. This App is worthless. Can't pay my bills

RCN Telecom Services, LLC December 9, 2013

Sorry you're having a problem. Can you provide some more detail? Please go to http://rcn.com/about-rcn/contact-us and get in touch with us so that we can help you with this problem.

Manuel Flores November 15, 2013

Poor app I never got charged for paying my Comcast bill over the internet and I didn't have to set up auto pay. RCN use to be good for their cable and internet service but now are way behind Comcast and other cable providers

RCN Telecom Services, LLC December 17, 2013

I would like to thank you for taking the time to provide feedback regarding our fee for mobile payments! It is through customer feedback such as yours, that we can evaluate our practices and improve our processes. I am pleased to let you know that we will no longer be charging this fee. Thanks again for your feedback and for being an RCN customer.

Wendell Chandler September 14, 2013

Much improved Updating from 1 to 4 stars. App is now utilitarian, but functional.

RCN Telecom Services, LLC September 20, 2013

Thanks for updating your review. I'm glad it is functioning properly for you. We have plans for additional functionality, so hopefully its value improves over time for you.

Kalik Crick September 25, 2013

Not the best! I love their internet but their cable tv service sucks. The reason I use their cable is because my new apartment don't allow tenants to have DirecTv or any other satellite service. I would have given them 5 stars if I had the option to record programs on my DVR via my mobile or internet connection. I travel a lot and while away I find out there's a show I want to record but don't have the option to record.

marcellus green September 30, 2013

Limit on options, but meet my needs for now, waiting for a player for RCN on demand for mobile phones

Drew Dormann July 2, 2013

Not very useful. I use RCN for my cable TV and internet service. This app allows me to view my bill. And past bills. That's it. RCN Mobile also won't install on either my Nexus 7 or Nexus 10 tablets, so I must use my phone to run this app to view my bill. Since I've set up auto-payment, I also never need to view my bill.

RCN Telecom Services, LLC September 10, 2013

If you select a statement from the "Billing" screen, you should see a green "Pay" button that will allow you to make a payment. If this isn't working for you, please contact Customer Care so that we can work out the issue.

Colin York July 2, 2013

Clean desgin, relatively useless. Very nice clean design. Unfortunately it is relatively useless for a internet/cable tv customer. I can see my billing info which is nice, but that is about it. Hopefully RCN will look to add features soon now that they have a functioning app.

Tania Smith August 20, 2013

Stupid What's the point of this app if you can't pay your bill?

RCN Telecom Services, LLC September 10, 2013

The option exists, and is available by choosing "Billing", then selecting a statement to apply a payment to (Most customers only have one...), then press the green "Pay" button. If you are still having trouble please contact Customer Care so that we can figure out what is wrong. Thank you for your feedback!

Dina Mamola November 15, 2013

Much improved!

What's New

Upload your mobile contacts via RCN Mobile and receive richer history and voicemail views with your contacts' names

Add the voicemail widget to your homescreen for quick access to your RCN home voicemail

Additional information

Updated

December 16, 2013

Size

3.5M

Installs

5,000 - 10,000

Current Version

1.4.2

Requires Android

4.0 and up

Content Rating

Everyone

Contact Developer

Visit Developer's Website Privacy Policy

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Mobile Recharge Plans/Tariffs

Vishnu C

Mobitariff app provide Recharge Plans For all the mobile networks in India.From sms plans to internet pans.It is Updated by real time So you can be confident with the amount you are recharging for.App support below list of networks and locations.This app is free and always will be.Share this with friends to support us.

Networks :

AIRCEL
AIRTEL
BSNL
IDEA
Loop Mobile
MTS
RELIANCE CDMA
RELIANCE GSM
T24
TATA DOCOMO
TATA INDICOM
Uninor
Videocon
VODAFONE

Locations :

Assam
Bihar & Jharkhand
Chennai
Delhi & NCR
Himachal Pradesh
Jammu & Kashmir
Karnataka
Kolkata
Maharashtra & Goa
Mumbai
North East
Orrisa
Punjab
Rajasthan
Tamil Nadu
Uttar Pradesh(E)
West Bengal & Andaman Nicobar

Plans :

Talktime
Sms
Local
STD
ISD
Nightpack
2g
3g

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