2.9
519 reviews
100K+
Downloads
Content rating
Everyone
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About this app

RCN Mobile allows customers to manage RCN accounts from Android devices easily and securely.

RCN customers can manage their RCN account easily and securely with the following functionality:

Pay your RCN Bill
Where's My Tech? Check the status of your tech's arrival time!
View Account Balance
View Bills – up to 12 months via pdf
Enroll in AutoPay
Enroll in Paperless Billing
Check Recent Calls made by your RCN phone
Play Voicemail Messages left for your RCN phone
Update Billing Address
Update Contact Email Address
Update Security Information

The features on this application are only available to RCN customers or those pending a RCN installation.

©2020 RCN Telecom Services, LLC. All rights reserved
PLEASE READ THE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS APPLICATION. BY USING THIS APPLICATION, YOU ARE AGREEING TO BE BOUND BY THE TERMS AND CONDITIONS FOUND BELOW:
https://www.rcn.com/hub/about-rcn/policies-and-disclaimers/rcn-mobile-terms-and-conditions/
Updated on
Nov 17, 2021

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
Data can’t be deleted
2.9
519 reviews
Julia M
August 20, 2020
The only functionality I wanted from this app is to be able to retrieve and manage messages coming into my RCN VOIP landline. But no badge pops up to alert that a new message has been received (yes, I do have notifications set correctly), and if I do go to the app to see if there are messages, it lets me hear them but not delete. For that I have to go back to the web page. I could go on, but, simply put, this app needs a lot of work.
11 people found this review helpful
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Astound Broadband
August 22, 2020
Hello, Julia! RCN Mobile is great for viewing and paying your bill, checking on tech arrival times, checking your voicemail, and more! Thank you for your feedback on how the app can be improved. Be sure to always install the latest updates. Thank you for being a valued RCN customer! -Jackie
Ma Ox
April 13, 2022
Garbage app, just keeps crashing whenever I try to open and pay bills. So effectively, I can't pay bills using the app, which, as others have noted, means being charged additional fees to simply go online and pay using a computer browser. Ridiculous policy...if you're going to steer customers to use an app to not be charged extra fees (which shouldn't be the case vs. a browser payment anyway), get your app to work properly!! There's a reason everyone keeps giving 1 star for months now. Pitiful.
13 people found this review helpful
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Astound Broadband
April 19, 2022
Hello, and thank you for sharing your experience with RCN Mobile. We are here to help. Please email me at helpme@rcn.net with "Attn Jackie App Review" in the subject. In your email, please describe the issue along with an error messages, and include your account details. Thank you for being a part of our service family! -Jackie
Justine S
February 26, 2022
The mobile app does not work right. Everytime I log in it says wrong password. I reset my password, try to log in again and get the same thing. After several times of doing this I finally get in and try to use the voicemail, just for that to say my pin is wrong. After several attempts I can get in and it says no voicemail, even though from my landline it says I have 3. Absolutely the worst!
4 people found this review helpful
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Astound Broadband
March 8, 2022
Hi, Justine! Thank you for sharing your experience with RCN Mobile. We are here to help. Please email me at helpme@rcn.net with "Attn Jackie App Review" in the subject. In your email, please describe the issue along with an error messages, and include your account details. Thank you! -Jackie

What's new

The latest version contains bug fixes and performance improvements