Works Fine Idk what's up with all the other reviews. Maybe people have out dated device's. But this app works just fine. I logged in. My amount due was right there. I added my credit card info right quick. It let's you add the exact amount you want to pay. And its free no extra or hidden charges.

Never shows a balance My balance is always listed as $0.00. Even if i attempt to make a payment anyway, it says the max I can pay is $0.00. Last month, I didn't even realize I owed anything until a past due notice came in the mail. Also, since I can't pay via the app, I'm stuck with paying the fee to pay over the phone.

Horrible. Never showed the balance. Balance alway be $0 even the bill was almost due. Lucky i didnt sign up for paperless bill or i will pay late fee for the every bills.

After going to Marshmallow the app stops and takes report upon trying to log into RCN. App shows up on Google Play as supporting Marshmallow. Called RCN and the people there do not understand this app at all - no help there! One Star!!!!! Update: Just got a voice mail from RCN tech person who shows they don't understand this issue by saying the issue is with RCN2GO. All he talked about was RCN2GO (which BTW work great on Marshmallow (for me)).

I cant log in anywhere I have tried and tried again to log in to this stupid company's website and app. My security questions don't even work. Every time i call its at least a 2 hr wait just to retrieve anything but still cant log in. Now my internet doent work for god knows what reason. Everything checks out except i cant check online for any info. None of my passwords work, nothing works. Somehow none of the websites or apps accept my account but i have service. What kind of joke service is this?

Useless phone and voicemail features This app needs to alert me when I miss a phone call or receive a voicemail automatically. I shouldn't have to open the app and check.

I only use the app to pay my bill. Unfortunately like many of the other reviews my balance almost always says $0. I prefer to pay my bill as soon as it comes out so I don't forget but usually it says no balance until right before my bill is due. I received my statement for next billing cycle through email but still can't pay through the app. Hopefully this gets fixed soon

Useless No balance. Nothing works. Exactly what you would expect from RCN.

Only using this app because RCN charges me $1 to make a one time payment on their website, but not through this garbage app, and yes, I'm cheap enough that I'm going to use this stupid app instead of waste $12/year. Hey RCN! What gives? It's clear the payment processor is the same for your website and your app, why must I be forced to use a tiny phone screen instead of my computer to manage my bills? Do you actually understand how the internet works!? I mean, I kind of assumed you did because YOU'RE AN INTERNET SERVICE PROVIDER! Google, please, come install Google Fi in Somerville, MA. I will do pretty much whatever you ask if only to be rid of stupid, inane, ridiculous ISPs. I know you're listening. Please, don't leave us to rot away with...this poor excuse of a company.

Horrible permissions There's no reason this app need access to my contacts list.

What is conection closed by peer It was working fine until this, just came out when I try to check my balance please fix

This app locks you out of your account after three wrong password attempts. The password controls are weird, so I never remember what my password was, and it doesn't offer a way to save credentials so you have to log in every time. Overall it's no better than the website.

Doesn't work! This app is total crap. Didn't allow me to login or anything.

It won't show the remaining balance now Please fix it. Thanks.

No balance shown Like the other reviewers... no balance available on this app.

$$$$ App it's good but RCN company poor I mean service is great bUT they gonna cheat you after 12 months

Doesn't not longer work Connection closed by peer please fix

No Access to Webmail There is no access to Webmail on this app. Only access to pay bills and to change your preferences. RCN needs a webmail APP or to add access to Webmail to THIS APP.

Cannot log in, getting error "connection closed by peer"

Voicemail does not play So the voicemail does not play. Nexus 6P on a wifi connection.

App never works.

Voicemail I can't hear my voicemail on this app.

Customer service is awful

So far it's ok

RCN New York.

Very nice Good

What is cpni password???

No. Sucks.

Rcn App...WHAT THE HELL IS CPNI PASSWORD.... A N Y O N E??????????????

I really liked being able to pay my bill on my phone and not having to pay the fee u pay when u call. But since I did my operating system on my phone the app doesn't work. 😣 I get an error that says invalid JSON. Can u please fix this

Kind of like this way. Let's me avoid paying a fee so far. But some issues since i had it.

Add live TV stream You false advertise showing people watching TV on their phone

better than nothing - system status? It's better than no mobile option at all. But - much more useful w/geopositioning & telling me about known outages in my locale. Save yourselves some call volume to your help desk when an entire building or neighborhood goes off line & you already know about it - no need to field calls.

Did you see the permissions? Do you want any cable company to have this info? The website works fine on my phone. Apps like this are BS. You sign away your privacy rights by by using them. That's called getting f***** without getting kissed. To the developer: what part of not wanting to sign away my privacy rights to use an app for a cable company is hard to understand? Why do you need to access contacts for example? Rcn is probably the best cable companybut the permissions go too

Make a Payment, with no updates = hopeless Making payments on the app is quick and easy but does not update the total. Taking weeks to update is useless since it goes into the next billing cycle. RCN I hope you never start a bank, you guys would cause lots of additional anguish.

Grrr Update: now the app shows $0 balance for January. That's great BUT it's February and now I can't pay my bill because it says $0 due and it won't let you pay unless it shows a balance. 11/2014. It's nice to be able to pay online BUT the app always shows that you owe money even after it's paid. This has resulted in paying it twice in a month. Now i have to investigate in my bank statement to check if i paid it or not. Annoying!!!

If I could give a negative This is the worst app ever. I changed my payment amount and it change the amount to the full balance and not what I wanted to pay then I called customer service and was told they had no way to track it

Requires inappropriate level of permissions I find the permission requirements on the RCN app truly unpalatable. The newer version requests access to personal contacts and browser bookmarks/history. There is no way of knowing whether or not this app is malware.

Can't log in I thought this would work better for checking my rcn email than the default email app. But when I try logging in it says my username/password is incorrect, when I know that it isn't, considering the same username/password works just fine on the website.

Monthly payments I am able to pay my bill but it hasn't updated my payments or my bill since August 2014. So going paperless is useless if this app doesn't show me my latest bill and payments. The app gets updated regularly but how do I see my new bill and latest payment?