RCN Mobile

Astound Broadband

About this app

RCN Mobile allows customers to manage RCN accounts from Android devices easily and securely.

RCN customers can manage their RCN account easily and securely with the following functionality:

Pay your RCN Bill
Where's My Tech? Check the status of your tech's arrival time!
View Account Balance
View Bills – up to 12 months via pdf
Enroll in AutoPay
Enroll in Paperless Billing
Check Recent Calls made by your RCN phone
Play Voicemail Messages left for your RCN phone
Update Billing Address
Update Contact Email Address
Update Security Information

The features on this application are only available to RCN customers or those pending a RCN installation.

©2020 RCN Telecom Services, LLC. All rights reserved
PLEASE READ THE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS APPLICATION. BY USING THIS APPLICATION, YOU ARE AGREEING TO BE BOUND BY THE TERMS AND CONDITIONS FOUND BELOW:
https://www.rcn.com/hub/about-rcn/policies-and-disclaimers/rcn-mobile-terms-and-conditions/

Ratings and reviews

The only functionality I wanted from this app is to be able to retrieve and manage messages coming into my RCN VOIP landline. But no badge pops up to alert that a new message has been received (yes, I do have notifications set correctly), and if I do go to the app to see if there are messages, it lets me hear them but not delete. For that I have to go back to the web page. I could go on, but, simply put, this app needs a lot of work.

Garbage app, just keeps crashing whenever I try to open and pay bills. So effectively, I can't pay bills using the app, which, as others have noted, means being charged additional fees to simply go online and pay using a computer browser. Ridiculous policy...if you're going to steer customers to use an app to not be charged extra fees (which shouldn't be the case vs. a browser payment anyway), get your app to work properly!! There's a reason everyone keeps giving 1 star for months now. Pitiful.

The mobile app does not work right. Everytime I log in it says wrong password. I reset my password, try to log in again and get the same thing. After several times of doing this I finally get in and try to use the voicemail, just for that to say my pin is wrong. After several attempts I can get in and it says no voicemail, even though from my landline it says I have 3. Absolutely the worst!

What's new

The latest version contains bug fixes and performance improvements