Be sure to get the Member Card! App is 5 stars in combination with the card and only 2 stars without it. App has lots of promise, but also lots of bugs. The simple technology of the card makes Reach Now work for me when the app let's me down.
Had to pay for an Uber because the car wouldn't start. I unlocked the door of the i3 and sat inside. No menu or anything anywhere to put in my pin showed up after fiddling with menu controls. No amount of pushing the brake pedals/button would get the ignition to work. My phone still said my car was locked for some reason even though I was inside it. I then tried to unlock it with my member card and the car alarm went off. I was late for work and customer service wouldn't answer in time so I gave up and had to call for a ride. Overall an embarrassing experience for an otherwise useful app.
Cars are good, but the app is junk. Tons of force-quits, right when you're trying to get a car and get going. When your license needs to be updated, it doesn't tell you until you're trying to rent a car the next time, maybe when you're late for a meeting. At that point it texts you to go to your profile settings and update your license, but there's actually no place in the settings to do that. Total, complete, POS.
the service is great but the app is full of problems. including just ignoring the fact u are mid rental. i had to call customer several times to manually unlock and lock cars during my trip. once it wouldnt start the car without a call and long delay.
Have not been able to try the service yet because the app simply does not work at all. It can't find my location and is super sluggish, to the point that is unusable. I'm a happy c2g customer and would like to have alternatives.
Buggy, slow, have to call member support way too often and they are not that helpful. For all various issues encountered, they have never compensated in any way, charging my account for time spent on the phone with support. Also support call wait times are horrendous, at least a 10 minute wait.
Bug fixes and stability improvements.
ToGo allows rideshare / ridesharing with users in your route. Connect & carpool.