App is so slow to start and especially end a trip it usually cost me an extra $2 to $4 each trip just waiting for it to lock and unlock the car. Car2go app is much, much faster and more user friendly so I don't see any reason for it why Reach is so slow.
The worst cat sharing app. Hasn't worked since reachnow decided to stop and rework the problems in January. Contacted them and nothing has been achieved. My promo code has already expired due to the inability to even book let alone see a single car in my area.
Overall I'm happy with Reach Now. The app itself is okay, but could be better. When you open it, the map goes to where you were when you last opened it, even if that was a month ago. Haven't had any problems otherwise.
Absolutely terrible app. My reservation has disappeared 3 times now, leaving me stranded after 11 pm. How can something associated with BMW be so poorly maintained?
My account has been broken for over 3 months now (not counting a brief week period of functionality). Now my license has expired and I need to update but there is no way to do it via the app and an email to support hasn't netted any results. I reiterate that you should stay far far away from reachNow as their software and service as a whole is garbage.
The cars are great, the app is SLOW. And after months of occasional updates the app is still very slow. You're only hurting your profits by not fixing the app
In this update, we’ve increased the speed of the App, improved our registration process and vehicle display on the map, and addressed issues that sometimes led to App crashes.