Nice app, gets the job done, cars are usually clean and in a good state. There are a couple of improvements that could be done in my opinion. 1. The delay in between getting in a car and the display showing up the screen to start the trip sometimes takes too long. 2. The app should have a way to hard refresh the information about the cars location. Often times even if I close the app the info doesn't update. Sometimes I end up reserving a car that either isn't available anymore, or it is 10 miles away by now. 3. For the last months I've been getting text messages when I end a trip, saying that it wasn't completed. I've called and waited for help just to be told that in fact the trip has ended. In the same regard. Like I said, cars are pretty good, some of the experience isn't. I still give it a 4* review.
I really wanted to like this app, but I could never even register. No matter my connection status, I could never submit the necessary documents for registration. Seems promising, but until they figure out the app problems it isn't worth your time.
Very glitchy. Every trip I've had, something goes wrong with the app. Won't end ride, reserves car miles away from the one I selected, won't open properly. Sad, seems like a good idea.
Service is great, an amazing alternative to cabs and other transportation. BUT the app itself is awful constantly having to troubleshoot issues: cars don't end trips when they are meant to, shows cars available when they aren't, crashes often, etc.
App aggressively recenters map at any opportunity, sometimes not even near me. Car2go has worse cars but this app is annoying
A pain to use. Reserving/starting a car and ending a trip should be simple and NOT confusing, this app does not achieve that. It's unclear at times which car you are about to reserve due to the layout and centering of the map screen. Ending a reservation takes forever to affirmatively acknowledge that the trip has ended (once I had to restart the app and attempt to lock the car again before it gave an error saying the trip had already ended and only then did it visually display the trip as completed). It's a pity since the cars are nice and it would be nice to have a reliable options for transport.
Our latest update squashes some bugs and delivers stability improvements.
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