Super slow. I don't think it's accurate as I'm standing right in front of a car and it says there are none available. Login times out and crashes 3 times. Come on BMW. You Make amazing cars, hire someone to male a good app. Can't use the service cause the app is too slow. Instead of a leisurely rode in a BMW for my commute home, my bus got there before the app loaded.....bus it is. Maybe next time beemer.
Please don't use this App. Can't register because the app is broken, slow and does not respond at all. Horrible app, horrible business, horrible product. Please don't submit your personal information to this app because it doesn't seem safe and secure. Should be banned from the app store immediately.
This is the worst Android app that I've ever user. Seriously, no hyperbole. Every action takes forever, leading to a poor user experience. Like really poor, like 3rd world country Zimbabwe and Venezuela poor.
The app has proceeded to get worse. There are multiple times that it won't lock or unlock the car, can't connect, or can't find our location. Having a key card is, quite frankly, the best option. We also use Car2Go and have never had issues with that app.
Seriously, can't even get past the credit card registration process. The damn card scanner doesn't work and trying to enter the details manually doesn't work because the expiration and cvv fields are read-only. Whichever team developed this app should be fired. Otherwise the company will likely go down due to an inept development team.
App is sometimes unreliable. I used to use it just fine until recently. Couldn't log in. I reset and reinstalled. It's finally working again...
Significant speed improvements – Reservation to driver’s seat in 15 seconds or less:
• ReachNow reservations are confirmed in 10 seconds on average (4x faster)
• To lock or unlock your car typically in less than 5 seconds