ReachOutSuite-FieldService App

Fingent Mobile

About this app

ReachOutSuite is a simple-to-use field service management software. It is a mobile app and cloud-based control system for improving the efficiency of field service business. Eliminating paperwork, ReachOut Suite streamlines scheduling and dispatching, with customizable mobile-friendly forms and do-it-your-way workflows.

Use ReachOut to improve service delivery performance, productivity, revenue growth, and customer experience. The field service software is optimized for use on any Android device and facilitates service even without the availability of the internet. With ReachOut, service personnel can spend less time on “housekeeping” and more time on billable work.

The ReachOut app simplifies these on-site activities with a seamless and intuitive user experience for:

· Data Collection with custom “smart forms”
· Annotated Photo-taking & Uploading
· Creating Estimates and Quotes
· Sending Text and Email
· Following Checklists
· Getting Customer signatures
· Generating Invoices
· Capturing Photos with annotations
· Map routing & GPS tracking
· Asset management
· Providing Customer History Access
· Capturing Customer Satisfaction Feedback
· On-job timekeeping

Special ReachOutSuite Features:

· Secure data
· Unlimited forms, tasks
· Check-in and Check-out (field service time tracker)
· Passive location monitoring
· Timesheet recording options
· Activity Logging
· Recurring Assignment Scheduling
· Ticketing and Incident handling
· Surveys
· Custom Forms
· Team Management and Delegation
· Offline support
· Logo handling
· Sophisticated Report Generator
· Real-time dispatching
· Route optimization
· Drag and Drop Scheduling
· Custom Work Flows
· Customer Relationship Manager (CRM)
· Calendar and Easy Scheduling
· Work Order Management
· Inspections and Audit
· Configurable Business Processes & Forms
· Dispatch Management
· Custom Reports
· Alerts & Notifications
· Customize work orders using form items
· Job tracking
· File management
· Data storage management
· Electronic signature capture
· QuickBooks integration
· Quote Management

Industries Benefited:

· Lawn Care
· Landscaping
· Fire & Safety
· Snow Removal
· Construction
· Window Cleaning
· HVAC
· General Contracting
· Handyman Services
· Plumbing
· Pool Service
· Computer Installation & Repair
· Transportation & Logistics
· Construction
· Internet & Cable TV Provider
· Pest Control
· Fleet management
· Healthcare, mobile nurses
· Utilities
· Heavy engineering
· Property maintenance
· Irrigation
· Electrician
· Appliance Repair
· Delivery Services
· Glass Companies
· Retailers
· Locksmith
· Social Services Providers
· Quality Management
· Forestry Management
· Compliance Management
· Garage and Overhead Door
· Carpenters
· Assisted Living Services
· Supplier Audits
· Inspections

For more details: see www.reachoutsuite.com

Ratings and reviews

Extremely slow on s9 both on wireless and mobile data. "fetching" for 10-20 seconds on each menu, takes ages to get works loaded or sent. WebUI is much better, the mobile app is a struggle and waste of time.

Great App for field service management and tracking. Report generation etc.

6.1 still crashes and doesn't work on galaxy phones and tablets... poor show

What’s new

New updates from Team ReachOut :
- General Improvements and Bug Fixes.