Love the convenience! But they should have a 5 minute grace period for returns before getting charged another day. There is only 1 box near and there is always line when returning movies. I have received charges for them being 3 minutes late ridiculous!!!
Redbox was great - WAS! Today it stunk! 6-10 frozen reports when trying to reserve 2 DVDs. Then app said movies were available at a box 2 minutes away - WRONG! Not Available. Called Redbox CS "I'm so sorry!" Here's a promo code - NOT, after my first CS call was dropped.
Have never been able to log in through the App. Constant Sign in Failed. Please Try Again error. This is on an S7 Edge. Signing into the Website is no issue, just this app.
The first time I used this app I reserved a movie at a kiosk, it was the only one around that had the movie according to the app. Went to go get it and the store doesn't exist, even though it was supposed to have the movie and I was able to reserve it. (The ghost store is Kum&Go 220 Railroad, West Des Moines, IA check it out) Not a kiosk around where it said it was at for a mile. The other kiosks didn't have the movie I was looking for, so I went to reserve it at a place about 5 miles away and kept getting errors. I ended up just going to my closest kiosk and they did have the movie afterall. App is worthless to me, I can do a quick Google search to see what is out. Also, having to log in every time I use the app gets old.
Developer does not have a valid email address, and chat support is useless for reporting app issues. Discs are always covered in fingerprints because the machines don't do any sort of read checking on returns. Searching for a disc across multiple machines in an area is a complete pain. And I can't even report an issue with text/background coloring after tapping a notification (making it impossible to read) because as mentioned above, the contact email address is invalid. This is a complete failure of an app.
The app keeps crashing each time I put an item in my cart. Uninstalled and reinstalled but still not working. I can however log in through my phones browser and do it
Previous rented movies and games for sale