Review from A Google User
Web site is better Good news! Redbox undid their permissions grab, so the app is back to being respectful of your privacy. Bad news! The app searches for your location every time you try to reserve a movie, and if it times out (as it often does) it won't let you reserve the movie. So now the web site is better than the app.
I like it but I think there should be a 30 -45 min window after your final 9 pm. time to get your reserved movie. I showed up at 9:25 no reservation, and got charged anyway, which I understand. But come on life happens, & it would just be nice to have that lil window of 30 min to still be able to get your movies. I really like the perks. The deals u occasionally offer. That's good business. Thank you Toni
I like the app but I haven't been able to use it in a while due to the fact that your machines don't accept my card because it has a chip on it. Very let down by the fact that I can't watch a movie because I have a chip in my card. I called customer service and got told it's my problem and there's nothing we can due for you. I guess I will start going to a movie store to rent them like we had to back in the late 90s early 2000s bit hey at least they can read my card
I have signed up for Redbox play pass. I have earned several free movies. However I'm never been able to get them because of my debt card it won't authorize it even though that's the same card I use to rent movies. I just wish they would give me a code to use instead.
Good app. Use it almost everyday. I use the deals to save money me and my wife love our movie nights and i can reserve movies or she can sonwe can pick them up on our way home from work or something. I wish there was a reminding feature though on to return movie. I know its only a day rental but sometimes you get pretty busy and forget.
I have like this app for a long time. It makes it so simple for me to reserve movies and then go by and pick them up from whatever kiosk I want. The variety is good and I can set a reminder for when something comes out so that they can let me know that it's available.
It frustrates me. I'd much rather rent at the box. I've literally chosen not to rent several times because I couldnt get it to use my credits and they were credits for use online through the app only.
Bug fixes and enhancements