Review from A Google User
Web site is better Good news! Redbox undid their permissions grab, so the app is back to being respectful of your privacy. Bad news! The app searches for your location every time you try to reserve a movie, and if it times out (as it often does) it won't let you reserve the movie. So now the web site is better than the app.
This app lets you reserve the new movies that are out on DVD and bluray and it comes it handy to do so because movies sell out on Redbox. I also liked that they give you two free movies when confirming email and when you get the red box app. I like just showing up swiping your card and the Redbox takes out your reservation. You can also buy some movies for a low price. It awesome for movie enthusiast.
Excuse me, but $5+ to rent a movie?! What happened to Redbox being the $1-2 rental place? That just made me really turned off of using Redbox anymore. I was really excited that they were going to start On Demand rentals until I saw that. Nope.
I like the fact that I can find the movies I want to rent within a specified area, and I like the reviews that others leave, which sometimes help me decide if I really want to rent a movie or not. The disappointing thing about the app is that frequently when I try to use a promotional code, it won't apply the discount, and I often get frustrated by that, and then choose to not rent any movies from Redbox, and will just rent them at home using a streaming service.
Way too many permissions and privacy violations. Why do you need access to my bluetooth, photos and contacts. And you cant use the app until you update!!!! I've been using this app for years but im uninstalling immediately! Redbox you are clearly loosing many customers over this.... Listen to your customers. Or at least explain yourself as to why you need access to all of that!!!!
The layout is very easy to use. However, my biggest issue is that the app does not search for my nearest redbox even though I am signed into the app. I find this very frustrating and it results in me not renting a movie since I am unable to see what is available at my nearest location. I have the same issue via the web which is a recent problem. Customer service has been of no service to me. I guess they don't want my business.
I enjoy being able to see ratings from previous customers before heading out to rent a movie. However, unable to view movies near my home location when I'm working the app only gives nearby kiosk information
Bug fixes and enhancements
Watch Dance Moms, Project Runway, Little Women & more. All on Lifetime!