Review from A Google User
Bad Updates I too, am in agreement with so many users of this app. It was great until all these unwanted unnecessary unneeded upgrades started being added. For example, you can only reserve & review the trailers when selecting a movie. Put back the "FIND" button!
Newest update around 6/20/17 sucks! Every once in a while Approx every 10 seconds the app freezes for about a second or 2 which is annoying when scrolling to look for something to rent. Doesn't anyone try these app update b4 they go live? And why don't DVD codes take a $1.50 off anymore when using it for a blue ray? B.S.! Now we must rent DVD only for most codes... Go back to the way it was!
The app makes is easy to rent and then just pick up. No standing around trying to decide what you want while a line forms behind you. Only problem is that it cracks out now and then and you have to un install then re install cuzz it won't let you log in or check out. Keeps giving error message. Otherwise super convenient. .user of app for 2 over 2 1/2 years..
Unfortunately Redbox has stopped. Updated, reinstalled,nothing works. I do not like picking movies at the box. I prefer to reserve online and pick up. So this is very aggravating.
6/23/17, used your app to reserve 2 dvd's with a promotion code. Went to the kiosk, and it's was unresponsive. The cursor was no where on the screen. Called your #, spoke to someone and they said they'd email me a promotion code for 2 free rentals. I have yet to receive it. I will pursue this issue. Also there needs to be a way to cancel a purchase once made. Reason I say this is I reserved 2 dvd's and paid, could not get from the kiosk. You could not refund the money. I also think you should have a way to fix issues with your kiosks remotely from tech hubs. Meaning run a diagnosis of the system and fix. Who knows when a so called technician will be able to fix it.
WHY am I still unable to add a credit card?!?! I uninstalled the app several months ago because of this issue, I thought for sure it would be fixed by now. This app is useless for me! Please fix!
Love looking for a movie before I go running around to every box. Reserving movie helps me get them before someone else does. Great app😆
Bug fixes and enhancements