Unica Assist enables Unica technicians to call up remote support.
DIRECT THE RIGHT EXPERTISE IN YOUR POCKET
With one touch of a button, Unica Assist connects technicians directly with the right support expert via a smartphone, tablet or smart glasses.
Unica Assist provides both individual and group chat functions for text communication with file exchange. Also works in offline spaces.
Technicians and experts can draw and write on real objects via a video connection. In rooms with a poor data connection, it is possible to draw or write on a photo and then send it.