You will not know if you will get an unscrupulous car owner... Turo had no real oversight, and foes nothing, even when car owners are deceptive... Watch out for car owners who have hundreds of rentals.. They are businesses, and use Turo to make easy $$(probably not that easy) and if anything goes wrong, Turo may do nothing, and they will have your money
This app is HORRIBLE ive been told ppl havent responded to my request in time, the car is no longer available, and I cancelled the trip when I didn't smh. Would not recommend. Not sure if its real.
I intended to book a car for about 26 hours and it was charging me for 48 hour. Not a good business model. Getaround has a better pricing where you can pay hourly base and after 8 hours to 24 hours the price is the same. I ended up not renting.
Well, let's talk about bad first impressions. I scheduled my first ever Turo rental for 6am on a Sunday and went so far as to text the driver a day in advance to make certain he was prepared. I got no reply prior to the pickup time which had already prompted me to make a backup reservation at National. Well to no surprise the car owner never showed up to the pick up location and I wasted a $35 can ride to meet for the exchange. THEN I had to reroute my cab to the nearest airport to get a rental from a competitor company. So that was another $20. On top of that I have to wait until 8am for the rental desk to open. I am now expecting to be 2+ hours late to a meeting because of Turo's poor customer service and listing of irresponsible vehicle owner's. But don't worry, the $30 Turo credit I was given was PLENTY to make up for my personal expense resultant of this failure. I wish there was a way to give feedback for individual automobile owners. What a waste of time, data, and money. I should have gone with a company I trust.
Have used Turo several times. Easy to use and is better cheaper option than traditional rental companies.
I dont understand why I was declined from renting a car?! I need someone to contact me ASAP I need a car by the 27th of may.
Updates and fixes to make booking trips and managing listings on Turo easier.
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