Care Health - Customer App

Care Health Insurance limited

About this app

Care Health Insurance
(Formerly known as Religare Health Insurance Company Limited)

Care Health Insurance (CHI) is a specialized Health Insurer offering health insurance services to employees of corporates, individual customers and for financial inclusion as well. With CHI’s operating philosophy being based on the principal tenet of ‘consumer-centricity’, the company has consistently invested in the effective application of technology to deliver excellence in customer servicing, product innovation and value-for-money services.

Care Health Insurance currently offers products in the retail segment for Health Insurance, Critical Illness, Personal Accident, Top-up Coverage, International Travel Insurance and Maternity along with Group Health Insurance and Group Personal Accident Insurance for corporates.

The organization has been adjudged the ‘Best Health Insurance Company’ at the ABP News-BFSI Awards & ‘Best Claims Service Leader of the Year – Insurance India Summit & Awards. Care Health Insurance has also received the ‘Editor’s Choice Award for Best Product Innovation’ at Finnoviti and was conferred the ‘Best Medical Insurance Product Award’ at The FICCI Healthcare Awards.

Best Health Insurance Company - ABP News – BFSI Awards 2015,
Best Claims Service Leader of the Year - Insurance India Summit & Awards 2018,
Best Product Innovation - Editor’s Choice Award Finnoviti 2013,
Best Medical Insurance Product - FICCI Healthcare Awards 2015.

Ratings and reviews

The fitness tracker doesn't work as desired. I face one of the below problems everyday. I have tried logging out, clearing the cache and data but the problem persists. 1. The steps do not sync at all. After attempting to retrieve the steps, I get a message that "something went wrong" 2. The steps that are recorded correctly vanishes the next day showing 0 steps 3. The steps don't get synced multiple times in a day. only the steps synced during the first instance stays as the total step count

App is running very slow and I am not able to open any options especially the fitness tracker module is damn slow. Steps also do not measure correctly every time there is a sync issue with the Google fit. I doubt no one will get a discount while they renew their plan

the app bombards users with excessive notifications every single day, most of which are irrelevant or promotional in nature. Instead of focusing on enhancing user convenience, it feels like the app is more interested in pushing constant alerts and updates. Finally it makes customers to uninstall the app

What's new

1. VISA Infomediary Service – A seamless assistance feature that helps customers with visa-related information and requirements, enhancing their overall experience and satisfaction.

2. New Retail Product – Discover our latest offering designed to provide comprehensive coverage and benefits for your evolving needs.

Update your Care Health - Customer App now and explore these new features! 🚀