REMAC Phone

REMAC ENTERPRISES

About this app

REMAC Phone transforms your Android device into a powerful enterprise phone system. Designed exclusively for REMAC Enterprises customers, this professional VoIP softphone delivers crystal-clear business calls with advanced features trusted by companies across North America.

KEY FEATURES
- HD Voice Calling - Make and receive crystal-clear VoIP calls using your REMAC business phone number
- Multi-Call Management - Handle up to 2 simultaneous calls with hold, swap, and merge capabilities
- Conference Calling - Merge calls into local conferences for instant 3-way discussions
- Call Controls - Hold, mute, transfer, and access the dialpad during any call
- Office Directory - Speed dial your colleagues with real-time presence monitoring (BLF)
- Native Integration - Full Android calling UI support with lock screen controls and Bluetooth
- Call History - Track all incoming, outgoing, and missed calls with detailed statistics

PROFESSIONAL EXPERIENCE
REMAC Phone provides the same enterprise-grade calling experience you expect from a desk phone, now in your pocket. Material Design 3 interface with both light and dark themes delivers a polished, professional experience that matches your business standards.

ADVANCED CALLING FEATURES
- Blind Call Transfer: Transfer calls directly to another extension
- Attended Transfer: Speak to the recipient before transferring
- Call Hold: Place calls on hold with music while managing other calls
- DTMF Tones: Navigate phone menus and enter extensions during calls
- Codec Detection: See real-time audio quality indicators (HD badge for premium codecs)
- Audio Routing: Switch between earpiece, speaker, Bluetooth, and wired headsets

BUSY LAMP FIELD (BLF) PRESENCE
Know your colleagues' availability in real-time:
- Green: Available
- Yellow: Ringing
- Red: On a call
- Gray: Unavailable/Offline

One tap to call any colleague directly from the Office directory.

REQUIREMENTS
- Active REMAC Enterprises VoIP account
- Android 8.0 (Oreo) or later
- Stable internet connection (WiFi or cellular data)
- Microphone permission for voice calls

SECURITY & PRIVACY
Your credentials are protected using Android Keystore encryption - the same security used by banking apps. Voice communications use industry-standard SIP/RTP protocols. We never share your data with third parties and do not collect or store your call audio.

ENTERPRISE INTEGRATION
REMAC Phone seamlessly integrates with the REMAC Portal cloud PBX platform. Your office contacts, speed dials, and settings sync automatically. Changes made in the Portal are reflected in the app within seconds.

DESIGNED FOR BUSINESS USERS
Built for professionals who need reliable business communications:
- Truck drivers staying connected on the road
- Warehouse workers with hands-free calling
- Office staff working remotely
- Field technicians reaching dispatch
- Executives managing calls across time zones

SUPPORT
Need help? Our support team is ready to assist:
- Email: [e-mail]
- Documentation: https://remacenterprises.com/support/remac-phone
- Privacy Policy: https://remacenterprises.com/legal/remac-phone-privacy

ABOUT REMAC ENTERPRISES
REMAC Enterprises provides business communication solutions to companies across North America. Our VoIP platform powers thousands of business phone lines with enterprise-grade reliability, features, and support.

This app requires a REMAC Enterprises VoIP account. Not a customer? Visit https://remacenterprises.com to learn more about our business phone solutions.

Download REMAC Phone today and take your business communications mobile.

What’s new

- Fixed battery optimization prompt freezing when tapping "Open Settings"
- Missed calls are now logged to call history when Do Not Disturb is enabled