My Renault

2.0
25K reviews
500K+
Downloads
Content rating
Everyone
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About this app

My Renault, your mobile customer portal

Designed for you, imagined to ease your daily driving experience, wherever and whenever you want.
What are My Renault advantages?
-Add your Renault vehicle to your virtual garage 
-Keep informed of all the key moments of your Renaults maintenance schedule and find your maintenance history 
-Prepare your trips by creating a route within the app
-Enjoy benefits and personalised offers for your vehicle 
-Get advice: contact our Customer Relations team directly from the app
-Looking to book an appointment with your dealer? It takes just a few clicks
-Roadside Assistance at the touch of a button

Download the app today and register your Renault vehicle thanks to its serial number (VIN) or registration number, and we will take care of your request.

Pamper your Renault vehicle from your app and discover the whole range, from personal to city cars, including hatchbacks, EV and SUV vehicles :
Twingo, Clio, Captur, Kangoo, Kadjar, Megane Hatchm Megane Sport Tourer, Scenic, Grand Scenic, Koleos, ZOE
Updated on
Sep 7, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
2.0
25K reviews
Tim Hill
August 23, 2022
Will not remain paired with car. This app is quite useless. Having bought the car, the app refuses to stay connected to the car for more than about 2 days. I simply cannot be bothered to keep reconnecting it. I hope to god that the same people did not write the car safety software! It now transpires that it can only be paired with 2 x phone at a time. If you try to pair a second, the first will disconnect. Impossible when 2 x family members use it!
5 people found this review helpful
RENAULT SAS
August 25, 2022
Thanks for your review and sorry the App is not working as expected, Tim. If you are in the UK, please contact the Multimedia team on 0344 369 0000 so they can assist you further. Alternatively, you can make contact with us in a private message on our social media pages and we'd be happy to help. Thank you. My Renault Team
karen ang
August 9, 2022
I cannot see the recharging percentage or level. It keeps retrieving data... it's always blank. It never retrieves the data! It does show the location of the car. I have an android 12 phone. Please do something about it.
3 people found this review helpful
RENAULT SAS
August 10, 2022
Thanks for your review, Karen. Sorry to hear you are disappointed with the functionality of the App. Your opinion is very important to us so we can see where we need to make improvements. Please contact your local Renault Customer Services team so that they can look into the issues you're experiencing. My Renault Team.
Cristian Gabriel Ionisoara
August 6, 2022
Add P2D (pin to drive) will be a good option to improve the security!!! Also add the possibility to set the charge from 50% to 100%, will be very good for the health of battery... no need always 100% charge. About climate control: let the user to start when have need! Each day is different so almost impossible to set the time.
1 person found this review helpful
RENAULT SAS
August 10, 2022
Thanks for your review, Cristian. Your opinion is very important to us so we can see where we need to make improvements. We will pass your comments to our technical team for their review. The App is constantly evolving so please keep an eye out for future updates. My Renault Team.