My Renault

RENAULT SAS

About this app

Always keep your Renault at your fingertips with the My Renault application.
Designed to accompany and enrich the usage of your Renault vehicle.
My Renault is here for all your daily mobility needs and improves your journey by offering numerous features and personalised offers*

ALWAYS STAY CONNECTED TO YOUR VEHICLE:
Check your vehicle’s remaining range and mileage in real-time
Program and manage the air-conditioning and heating remotely
Locate it on the map available in the application
As your approach your vehicle, find it by activating the lights remotely

ENJOY SIMPLIFIED CHARGE MANAGEMENT:
Remotely check and manage your electric vehicle's charging
Find local charging points and manage your Mobilize Charge Pass subscription
Simplify your charging experience on the go with Plug & Charge technology (for compatible charging points)
Visualise your electric vehicle's reachable area based on its remaining range

MANAGE YOUR VEHICLE WITH EASE:
Track your order in real-time, from purchase to delivery
Find local petrol stations and Renault retailers
Access your service history and find out about upcoming maintenance
Schedule an appointment with the Renault network in just a few clicks
Find all your service contracts and warranties
Discover all the features of your vehicle through its interactive user guide and video tutorials
Access our customer services team directly for assisstance
Optimise your home charging and electricity bill with Mobilize PowerBox charge points

Do not wait any longer and download My Renault today!

The My Renault application is constantly being enriched with features and fixes.
* Available features depend on the model and engine type of your vehicle, as well as on your geographic location. For most features, synchronisation between the application and your vehicle will be required.

Ratings and reviews

My original review (now deleted) was from September '22, in which I complained that the app was pretty much unusable. From then until about a week ago (end of April 24), a few issues were fixed and workarounds were used - it was an okay app. However, I am now unable to see my battery percentage (the main reason for using the app!)

Seems to have been reliable enough, but very limited functionality. Bare minimum of information about the performance of the car. I can see how much charge has gone in, but nothing to tell me how much was used, trip mileage/energy use, no remote lock/unlock, no separate settings for manual preconditioning, no ability to stop preconditioning once started, no status information on lock/doors/etc. And very little of that info available in-car either, to be fair.