My Renault

RENAULT SAS

About this app

Always keep your Renault at your fingertips with the My Renault application.
Designed to accompany and enrich the usage of your Renault vehicle.
My Renault is here for all your daily mobility needs and improves your journey by offering numerous features and personalised offers*

ALWAYS STAY CONNECTED TO YOUR VEHICLE:
Check your vehicle’s remaining range and mileage in real-time
Program and manage the air-conditioning and heating remotely
Locate it on the map available in the application
As your approach your vehicle, find it by activating the lights remotely

ENJOY SIMPLIFIED CHARGE MANAGEMENT:
Remotely check and manage your electric vehicle's charging
Find local charging points and manage your Mobilize Charge Pass subscription
Simplify your charging experience on the go with Plug & Charge technology (for compatible charging points)
Visualise your electric vehicle's reachable area based on its remaining range

MANAGE YOUR VEHICLE WITH EASE:
Track your order in real-time, from purchase to delivery
Find local petrol stations and Renault retailers
Access your service history and find out about upcoming maintenance
Schedule an appointment with the Renault network in just a few clicks
Find all your service contracts and warranties
Discover all the features of your vehicle through its interactive user guide and video tutorials
Access our customer services team directly for assisstance
Optimise your home charging and electricity bill with Mobilize PowerBox charge points

Do not wait any longer and download My Renault today!

The My Renault application is constantly being enriched with features and fixes.
* Available features depend on the model and engine type of your vehicle, as well as on your geographic location. For most features, synchronisation between the application and your vehicle will be required.

Ratings and reviews

The app refuses to connect with my car. It says "technical difficulties, try again later". It has been a month or more. When i try to send email in the app it opens my email but the receiving address field is empty, so i can't send it. I found the address elsewhere but the email bounced back and failed to be received.

It does the job but it takes forever to start or send some orders. Also it lacks the ability to add a car you down own (or lend it to someone else). My spouse and I have separate renault accounts and we can't "add" the other's car to our virtual garage. Wish it displayed dashboard errors / warnings in the app too. I got a recent warning for the headlights, but the dashboard doesn't really say anything about the actual issue. Having more details through the app would help.

bad UX. theres no way of setting the car to charge only at certain times on different days of the week (it only lets you say when the car should be ready, but not when prices are low or solar is producing). opens webpages in French with no way of changing the language. Very limited functionality. refers to apps that don't exist.

What’s new

This update includes several improvements designed to make the app smoother, more intuitive, and even more enjoyable to use.
We continue to work with every release to enhance your experience.