My Renault

RENAULT SAS

About this app

Always keep your Renault at your fingertips with the My Renault application.
Designed to accompany and enrich the usage of your Renault vehicle.
My Renault is here for all your daily mobility needs and improves your journey by offering numerous features and personalised offers*

ALWAYS STAY CONNECTED TO YOUR VEHICLE:
Check your vehicle’s remaining range and mileage in real-time
Program and manage the air-conditioning and heating remotely
Locate it on the map available in the application
As your approach your vehicle, find it by activating the lights remotely

ENJOY SIMPLIFIED CHARGE MANAGEMENT:
Remotely check and manage your electric vehicle's charging
Find local charging points and manage your Mobilize Charge Pass subscription
Simplify your charging experience on the go with Plug & Charge technology (for compatible charging points)
Visualise your electric vehicle's reachable area based on its remaining range

MANAGE YOUR VEHICLE WITH EASE:
Track your order in real-time, from purchase to delivery
Find local petrol stations and Renault retailers
Access your service history and find out about upcoming maintenance
Schedule an appointment with the Renault network in just a few clicks
Find all your service contracts and warranties
Discover all the features of your vehicle through its interactive user guide and video tutorials
Access our customer services team directly for assisstance
Optimise your home charging and electricity bill with Mobilize PowerBox charge points

Do not wait any longer and download My Renault today!

The My Renault application is constantly being enriched with features and fixes.
* Available features depend on the model and engine type of your vehicle, as well as on your geographic location. For most features, synchronisation between the application and your vehicle will be required.

Ratings and reviews

It does the job but it takes forever to start or send some orders. Also it lacks the ability to add a car you down own (or lend it to someone else). My spouse and I have separate renault accounts and we can't "add" the other's car to our virtual garage. Wish it displayed dashboard errors / warnings in the app too. I got a recent warning for the headlights, but the dashboard doesn't really say anything about the actual issue. Having more details through the app would help.

it took a lot of attempts to accept a password when setting up the account but I persisted because the dealership told me I needed to have the app when picking up my new car. I picked up my car 3 days ago and since then the app has never actually connected to my car, keeps saying there is a connection issue! very poor app and annoying having spent so much on a car you just want it all to work properly.

Having just bought my car and loaded the app I can't even create an account. I've tried multiple times and keep being told there's a technical issue, suggesting that I try again later. Can't even get off the starting blocks.... The chap at the garage seemed to indicate that this is a problem that others have encountered. With everything to do with the car is supposed to be accessible through the app this is annoying in the extreme!!

What’s new

This update includes several improvements designed to make the app smoother, more intuitive, and even more enjoyable to use.
We continue to work with every release to enhance your experience.