Sucks Won't work in landscape, demands access to my camera, photographs and other media. Won't even let me look at my outstanding bookings. This is one junky app. Also, these people are just middle-men and I knew that, but they use OTHER middle-men as providers. Who in turn may be using still other companies who are middle-men... I am NEVER using this bunch again, and the moment my current trip is concluded this app is getting uninstalled immediately.
They were closed without any notification. Yesterday (9th July 2015) I arrived the airport (BUF)with the reservation through this app but due to the delay of my flight I was there 1 hour late.(It was a little past 8 pm) This app say the rental car(a*e) company locates in the airport but it is not furthermore it was closed. I tried to find another car via this app but it couldn't find any. So I used other program (H*t wi*) and got one. It's my vacation with my family. I do not want to take such a risk again.
Frustrating Great app for being user friendly,...BUT.. Now just come to learn that I'm unable to use the services as I don't carry an international drivers licence, nor is my trip crossing any borders,etc that would require me to have. Very frustrating&disappointing when the departure date is coming very soon,to have a hiccup arise which can in turn cause the "domino effect". But was able to book the rental without knowing this policy.
All good so far By far cheapest prices I could find. Have had some issues trying to make changes, but sorted it via email and phone in the end. Doesn't work perfectly, but can be worked to get good results if you make the effort and are smart about it.
Worst online booking experience ever I booked a vehicle for a week thru this app. I never received confirmation and when pick up time was due, I went to the provider at airport and no car was available! I tried to cancel the booking and get my money back but this App asked to take full price "7 days rental charge". I refused to cancel and they kept extending confirmation every 3 hours until drop time was due!! Then it says the booking has been completed instead of not confirmed or cancelled due to no availability!
Good App, Great Company Yes of course they are middle men but what has that got to do with anything? Prices are consistently far better than you can get from the rental companies, and service is an order of magnitude better.
FOR PEACE OF MIND, TAKE PICTURES AT PICK-UP
Photograph your rental agreement & any damage to the car – and send us the pictures.
FEED BACK ON YOUR TRIP
If you want to, fill in a quick survey and help us provide an even better service next time.
SCAN YOUR CARD
New payment card? Use your phone’s camera to take the details straight off your card.
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