Customer care is good..they really try to help you out..although a lot of follow ups are required for the verification part...atleast the delivery was on time.
Really frustrated after two day of booking. They have not done verification. On third day i reach out to them, they are asking for few document instead of third day. On fisrt day they can ask. its not good man..very time consuming. I will never suggest any one to use rentmojo.
They deduct money first then asking for this and that document I don't think it's feasible for many persons to arrange voter ID adhar company I'd LinkedIn profile facebook bank statement rent agreement Noc from owner corporate I'd visiting card corporate mail I'd personal mail I'd oh my god. Even my bank and my loan account didn't ask for all this. And ha it occurred only after payment they didn't have direct cancellation mechanism you have to call them and mail them to refund money if you didn't meet there criteria..
Only if they could deliver the product on time. Told yesterday to deliver it before 2pm and was assured of the same. Today they called and informed delivery is scheduled between 2pm and 5pm. I'm writing this review on 5 16pm still need to wait an hour according to support. Seriously get a handle on this. Update: got a call at 5 43 apparently the vehicle has now got a puncture. So they are not coming by 6 as well. Are you going to compensate me for one days leave which got wasted. Replying to rentomojo: All that has happened is someone from rento mojo calling me and telling me this would not happen again. That is a resolution for you not for me. I still missed a day of work for you and guess what im gonna do away with renting by returning all the furnitures I have rented from you.
Real real bad aftersale service
Pretty good experience with rentomojo till now. RP16YD gives discounts on monthly rent.
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