respond.io - Inbox

Respond.io

About this app

Connect with your customers anytime, anywhere with the respond.io mobile app. Respond.io is the leading Artificial Intelligence-powered Customer Conversation Management software that seamlessly brings together customer conversations, empowering businesses to expand their marketing, sales and support endeavors onto instant messaging.

Key features:
- Unified inbox: View all your conversations from various messaging channels in a single inbox.
- Team collaboration: Assign or re-assign conversations to other Agents and add internal comments to provide context.
- Reply with AI: Draft smarter replies to customers using AI Assist and overcome language barriers with real-time conversation translation.
- Real-time updates: Get instant notifications for new messages so you can respond quickly and close sales on the go.
- Add & Update Contacts: Quickly add new contacts to keep potential customers within reach and update your existing customer data for improved communication efficiency.
- Spam management: Reduce spam messages to keep your inbox clutter-free and focus on genuine interactions by blocking spam messages.

Download the mobile app and unlock the power of respond.io to create exceptional customer service while growing your sales. Start by signing up for a respond.io account on your desktop today!

Ratings and reviews

New version of this app is absolutely terrible. Only able to send one picture at a time from gallery to customers. We are dealing with hundreds of customers every day who needs MULTIPLE photos of producrs, services, documentation and WHAT is the point of using respond.io when whatsapp alone can send more than 10 photos at a time? Not friendly at all, not worth the subscription fee paid monthly. Cancelling subscription after this.

This app is totally lagging and lots of issues 1. Unable to see clients' name & contacts 2. Unable to edit / hight previous sent message 3. Unable to send larger MB company document / proposal video to client. 4. Very lagging operation systems which needs longer time to get into the chating system. Please do stabilize the system and upgrade it to user friendly state. Cause ady pay alot for the advertisement but this platform just make the day more stressful.

So far, through my usage it's quite smooth and convenient. I get to reply to my customers on the go without any lag. Looking forward for the release of more specs and features. Continue your amazing work Respond.io 👌🏼

What’s new

Thank you for using respond app. We are making changes and improvements to enhance your experience with us.