
Robert Massey
Simply a very poorly designed and managed app. Even when I don't use it, it sits in the background, eating up resources. Must be force stopped continually. You can see how few people the company responded to on this platform to see that they provide horrible customer service. Email goes unanswered, and phone calls are always taken by voicemail, never to be returned. Will not purchase their products in the future.
5 people found this review helpful

Russell Berger
My remote went dead so for $72.00 I ordered a new one. In the meantime Customer service explained how to connect with this app (a feature I wasn't aware I had). It is worse than useless. It took about 10 frustrating minutes for the app to finally connect. Then I found i didn't have all the features the app provids, like the all important STOP feaure. When we wanted to raise the head a few more degrees, it didn't stop until it reached 106 degrees. I could go on but I'm limited to 500 characters.
10 people found this review helpful

Jeff Jackson
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Will not connect to bases anymore. Im used to the app being cluncky, and requiring multiple resets, but after the last update, it doesn't connect the the bases at all. Doesn't even see them anymore. My phone is connected to them by Bluetooth, but the app doesn't see them. Waste of time. After the most recent update, It is back to working. Thank you!
7 people found this review helpful
Ascion LLC d/b/a Reverie
August 24, 2020
We are sorry to hear that you are having issues with Nightstand. We have recently updated the app that should solve your Bluetooth issues. However if there is still a problem, and in order to resolve your issue and also further improve our app, could you please contact us at nightstand@reverie.com. Thank you so much.