ReviewsAI sentiment analysis provides fantastic insights and has a wide range of real-world applications, the overall sentiment of a piece of text won’t always pinpoint the root cause of an author’s opinion.
Certain types of documents, such as customer feedback or reviews, may contain fine-grained sentiment about different aspects about a product or service that are mentioned in text. For instance, a review about a hotel may contain opinionated sentences about its staff, beds and location. This information can be highly valuable for understanding customers’ opinion about a particular service or product.
Aspect-Based Sentiment Analysis makes it easier to identify and determine the sentiment towards specific aspects in text.