I have been customer for a long time, but number one, when I decided to request my visa card they charge a 10 dollars fee to request the card and it's been more than 3 months and they still havent issue it. Second, now I'm trying to use the app and the app keeps crashing saying that I have an invalid pin, and even when I change it, it keeps showing up over and over and over again. This sucks
1 person found this review helpful
Bad experience with this app I loaded it with funds no problem then couldn't send the funds tried to get a visa it charged me then credited me the charges for the visa but never got anything then tried to reach them from the beginning and they answered but over a month and a half later talk about unprofessional unorganized and they claim they are overwhelmed fine but I waited months to get answers really not good
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Very bad app, can't register. I am changing my review. Finally install the app, I made the application and my app was activated and finally I sent money to my family for 100 usd, they gave them 87 mlc in Cuba, after 12 business day. Now, more than a month ago I requested the VISA card and they still haven't sent it to me and now they say they don't have it.
9 people found this review helpful
March 9, 2022
Good morning, please let us know your issue writing to our assistance email firstname.lastname@example.org
We will be very happy to help you out.