This app is trouble!!!! Haven't been a member of Sam's Club since 2007. Finally renewed on November 21St this year through the app. The app still showed me expired. So I called and got it fixed. I looked at the app this morning and it says that it's expired as of 12-2015???? I wasn't even a member in 2015 and didn't even try to renew till last month!!! How do I get a, refund??? It clearly shows that I ordered a renewal on November 21, 2016! But it's not reflecting on my account????!!!!!! I'm beyond upset!
I have been a member for over 15 years, I live in Kokomo indiana, I am a plus member, and I am about to cancel membership. Over the last 3 months I go to the store and some of my regular items are no longer available. Anywhere from laundry soap, to easy fix meals. I know these items where not a seasonal or one time so I do not understand. I have all but stopped shopping at their sister store Walmart because of the same reasons. Please listen to this feedback or you will be loosing a lot of members. Thank you.
It makes everything so incredibly easy I love this app. Everything, from shopping to catching all the savings, to paying my credit card can be done on this app. I used it to catch the pre black Friday deals and found an awesome cast iron set for my daughter (she's turned to cast iron for better tasting food). There are absolutely no negative issues I can find in reference to this app.
Bait and switch This app allowed me on several occasions to purchase items only to receive an email days later that the item has sold out. Three times this happened which foiled plans and cause further stress to find the items elsewhere. What good is an app that allows purchases that are already out of stock? I would rate it higher of the inventory levels on the app were correct.
Shopping at Sam's club. I always have liked Sam's Club for their sales and Hugh savings. The only thing is when shopping and you need help finding something or reaching something high you can never find a worker and if one has been paged it's seems to take someone sometime time to get too you.
Great "Online Pickup" Tool App used to crash regularly. Now, there's much more stability. Could be more descriptive of the product specs: product dimensions, weight, and material composition, to include any accessories if available... NEW FEATURE!!! Allows shoppers to post questions about the products. Great Idea!
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