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30K reviews
Content rating
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About this app

The 104.ua application is designed to submit gas meter readings to the listed gas distribution system operators (DSOs) and to pay for their services:
Vinnytsiagaz (*)
Dnipropetrovskgaz (**)
Zhytomyrgaz (**)
Ivano-Frankivskgaz (*)
Lvivgaz (**)
Mykolaivgaz (*)
Sumygaz (**)
Khmelnytskgaz (*)
(*), (**) data are not updated by the DSO, (*) submission of meter readings - no guarantee of processing, (**) without submission of meter readings

Customers of the listed gas companies, except those that do not update data, will have the opportunity to:
• Submit gas meter readings to DSO, take a photo of the meter and send the image for recognition by a neural network
• Receive gas consumption data from the DSO's system.
• Pay online for gas distribution
• Receive information from the DSO about the tariff, the amount of the monthly payment and previous payments
• Download billing history

The personal account data are transmitted by the DSO with whom the consumer has concluded a gas distribution contract. Consultation on this data and the processing of meter readings can be obtained by contacting the DSO (Options -> Contacts or Callback).

Please note: Naftogaz does not cooperate with 104.ua. Therefore, you won't be able to solve any questions related to Naftogaz through this application.

If you have already registered at 104.ua, you can use the login and password of the previously created account.
To use the application, you need access to the Internet and a Ukrainian mobile phone number.

How to get started
1. Enter your Ukrainian mobile number. Read the privacy policy and agree to the processing of personal data. You will receive an SMS message with a 4-digit code that must be confirmed within 24 hours.
2. If the phone number entered is the login of a previously created account, the application will ask for a password. Otherwise, the application will ask if you have an account:
• Click "I am a new user", if you have never created an account on 104.ua services before. The application will create an account associated with the phone number entered in the initial screen, then it will ask you to enter personal data and set a password;
• Click "I have 104.ua account" to log in with a previously created account. Enter your username and click "Enter" to proceed to entering your password. If you have forgotten your password, click the appropriate button on the password screen and confirm your login with a 4-digit code. The application will offer to create a new password. If you do not have an account, you can create one by clicking the appropriate button instead of "Enter".
3. To protect your account, the application may offer to add another login (you can skip this step).
Requirements for logins and passwords are available on the 104.ua website. Registration, adding a login or changeing/resetting a password must be completed within 24 hours.

Account management
The application stores information about all accounts you've successfully logged into. The application does not store any authentication information. For convenient and secure access to accounts, use biometric authentication.
To manage accounts, click the round button in the top right corner.
To remove an account from the application or permanently delete your account with all personal data from the 104.ua system, click "Edit account" and then "Delete account". Click the button to delete or remove the account and confirm the action.

A 104.ua account can have up to 25 personal accounts. To manage personal accounts, click on the personal account number at the top of any screen. To add a personal account from the DSO system to your 104.ua account, you need to confirm it using the meter number or the last payment amount. An active personal account can be removed from the personal number info section.

For further instructions and help please contact the support service at support@104.ua.
Updated on
Sep 21, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Photos and videos
This app may collect these data types
Personal info, Photos and videos, and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

29.7K reviews
Oleksii Kartuzov
August 1, 2023
It is awful. A lot of problems with automatic read meters from photo, readings take a lot of time (more than 30 minutes), manual enter of meters not works. No other alternative ways to send meters.
1 person found this review helpful
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August 1, 2023
You have to contact your DSO to find out about alternative ways to send meter readings. There are a lot of different ways that your DSO provides
Halyna Osekretova
June 28, 2022
The last update is awesome! 😍 "take a picture" to submit meters is amazing! Unfortunately, there wasn't usual friendly pop up to quickly allow camera access, it asked me to manually go to app settings. Please fix that. Останнє оновлення чудове! 😍 "сфотографувати", щоб подати покази - це дивовижно! На жаль, не було звичайного дружнього спливаючого вікна для швидкого доступу до камери, воно попросило мене вручну перейти до налаштувань програми. Будь ласка, виправте це.
2 people found this review helpful
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June 28, 2022
Дякуємо за відгук. Ми перевіремо. Напевне ви відмовились надати доступ, коли додаток запитував вперше. У цьому разі Google не дозволяє потім це зробити автоматично. Тільки користувач можете самостійно змінити параметри доступу. Тож ми можемо лише про це інформувати та для зручності направити до налаштувань
November 23, 2021
After latest update can't login anymore Continue button is doing nothing although it's orange and should be active
3 people found this review helpful
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November 23, 2021
We had an issue that may cause button unresponse. Already fixed

What's new

Under the hood of payments has been updated.
Personal account data coming from the systems of gas companies is now systematically analyzed to detect signs of invalidity (non-renewal at least partially). For accounts with such signs, a warning about the possible invalidity of data will appear on the "Home" screen.
Also a few bugs have been fixed.