I had a cash balance and one fine day it vanished. I called up customer service so many time to find out what happened. Each time the number is busy and they promise to call me back. I gave up on their service. Worst ever. I will never shop with these people
I loved the Grocermax and ordered around 150+ orders in last couple of years but now it seems they stopped their business. Getting the message "delivery slots are full". Probabaly another shut down of online Grocery industry.
Sending EXPIRED products Ordered for 10 pkts of Amul Gold Milk 500ml vide order# 145117142 on 20.08.2016, received on 21.08.2016. All packets received were curdled. On further inspection the curdled milk had a plastic texture indicating spurious milk. Never going to buy from Grocermax again
The worst customer service!! Faced the following issues: 1) Got rice with insects in it; 2) can't update an order incase I forget something 3) the customer service keep saying will deliver it by tomorrow and tomorrow never comes ( that too for items u have ordered and they forget to deliver). Would suggest better look for alternatives b'cos no one can guarantee a perfect service which is fine but incase you have issues Tomorrow never comes for these guys!!
Good initiative ...poor app Many issues with app. Tapping on cart hangs the app. Good delivery, timely and good quality products. Used 10 to 12 times
Outdated and un-friendly app I often order from grocermax website bur it's app sucks as it is very unfriendly and static app like it's website. I would suggest grocer team to work on making dynamic app and sites like others big basket, grofers etc have else they will lost their customers and credit.
- Introduced "gMax coins"
- Cleaned checkout process for smoother shopping experience
- Changed view cart layout to show savings