2.5
30 reviews
1K+
Downloads
Content rating
Everyone
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About this app

Welcome to the City of Richmond's RVA311 Citizen Services app! This app is designed to improve our service delivery efforts as well as our citizen engagement by providing citizens a way to report non-emergency incidents and submit service requests to agencies.
As registered user you track your requests and receive notifications, view all your requests, explore existing public requests and respond to surveys!
To learn more, visit www.rva311.com
Updated on
1 Jun 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted
2.5
30 reviews
Lawrence Osborne Jr
13 April 2022
Doesn't include social services, homelessness, food pantries, that stuff is needed on here, and an option to chat with city hall through the app via text without having to call, even 911 has text options, but our city hall doesn't, shame
2 people found this review helpful
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A Google user
17 November 2018
EDIT: The new version won't get past the sign in splash screen. It crashes every single time. I'm not able to submit a report. Sometimes it seems like it's going to work, and then crashes anyway. GPS does not work. Richmond you should go back to see click fix. Why did you reinvent the wheel?
7 people found this review helpful
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scott hasty
21 July 2021
This is more so a review for City services, than the app. The app is good, but service is supplied by the city of Richmond are exemplary! Never have I waited for leaf pickup, limb pickup, or responses to any issues concerning city services. The city of Richmond takes care of its residences as far as services for the home and utilities.
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What's new

1, Fixed the “What Happens Next” text issue.
2, Improvements to the request page in map mode.