I tried to get a time and cost estimate for a ride in the app. The app scheduled the ride without providing the cost or asking me to confirm whether the information I put in was correct and I wanted pickup. Worst part is there's no way to cancel / reschedule a ride in the app. Very frustrating I don't think I'll be using Ride Austin app anymore!
13 people found this review helpful
I live a couple minutes outside of Austin. I used this service one time before and my ride was great. Today I tried to use it again to get to work and I had multiple drivers tell me that they do not get paid to commute to people and that it was a waste of time. I explained to the drivers that I have been trying to get a ride for over half an hour and no one is closer. I was connected to the same driver 3 times and everyone told me the exact same thing. I was not worth it and they cancelled.
2 people found this review helpful
Used to love Ride Austin. The past few timesive used it they give times where it takes the driver significantly longer to show up, the app doesn't update and the drivers are non responsive. If they can fix these issues I would love to start using them again.
4 people found this review helpful