The Ride Austin app is accurate & detailed when calculating my location and estimated pick up times have always been very close to actual pick up times. The app runs best when you close any background sessions that might have been left running hours or days prior. Any App using current time, location, etc, is going to perform better when the device has a steady wifi connection OR a steady network data connection. The app can't update if the wifi goes out of range and the device keeps switching from mobile data to a WiFi hot spot and then back. The recent update includes a fix for the only problem I've had so far. A ride was cancelled in error, I closed and reopened the app to request another ride and I was able to contact the driver immediately to confirm. The person who replied to my email regarding the cancellation fixed my account and mentioned a fix was in the works for the app.
Despite the poor reviews I was reading, I really wanted to give you a chance. Unfortunately, my ride was cancelled. Nice! Thankfully, I had downloaded the Fasten app, you know, "just in case". They were able to provide flawless service. Never again, RideAustin.
Worst app ever. Do you even test your apps on different devices?? Install -> send text -> view text-> forced to previous screen, new text.. repeat
This app sucks. I couldn't get pass registration steps. It said it was sending a code to my phone, I'd get the code but when I would open the app to input the code it would reset itself and the code wouldn't work. I tried maybe 20 times and anytime I opened up my message tab ride austin would just reset.
Freezes, doesn't identify location correctly. Worst rideshare app
Can't even get past verification because login screen keeps resetting. Doesn't give me much confidence in future reliability, so I think I'll pass. Delete.
Bug fixes related to cancellation fees.
Thank you for using RideAustin!
Best travel app for hotel & home reservation deals for your vacation trips!