Intrusive on Privacy. Insisted not just on knowing my location and phone number but having access to location and controlling my phone's calling functions. Used my email address not just for account purposes, but to send me marketing emails long after I gave up and uninstalled. I never knowingly consented to that - it must be in the TOS you are forced to sign to install. Arro is far better for my needs in any case.
The app has updated but now is worse. It takes more steps to book. The address pick up is now next door. The arrival time estimate is longer than it says, and it takes longer for the driver to know you paid. The fee has always been 2 high. Gonna try arro n another app n see who's best.
Approximately 50% of the time it works well; as expected. The other 50%, I cannot sync to the taxi or the app cannot connect with the server. I don't know where along the chain the problem resides. Sometimes I suspect it is the driver doing something--like how their "credit card reader must be down" (yeah right).
Cannot change/cancel scheduled ride from (non-existent?) "Active Rides" screen. Website times out, except for FAQ, which doesn't contain much info. Addresses from Foursquare unreliable. Support non-responsive.
Would give 0 stars if able. Location services didn't work. Tried manual and it kept reverting to city, not address. Completely unable to order cab with app. Called cab. Showed in 3 min. Why did I waste time with app? Won't anymore.
The app is okay and better then calling and being placed on hold. My only complaint would be that the drivers try to make me pay extra every time I use the app because the credit machine is not working and they have to wait for me to get cash out of the ATM.
Our new look includes time-saving features, easier ways to choose payment methods, and more!
- Payment Selection – Easily select your payment type before you book
- Driver Notes - Provide special instructions for your driver right from the home screen
- Receipts - Missing a receipt? Resend an email copy of your ride receipt right from the app
- Quicker Pair & Pay - If you’re in a taxi, simply enter a 7-digit code and pay for a ride*
*Not available in all cities
Ride with Uber for fast, reliable rides that are affordable and available 24/7.
No surge. Firm quotes. $10 rides in Manhattan & $3 shared SUV rides. Try today!