Curb - Request & Pay for Taxis

Curb Mobility, LLC

Contains ads

About this app

Hail a taxi – right from your phone. Curb provides millions of rides per year with the tap of a button.

***NEW UPDATES***

- Greater Ride Details: It is now even easier and more accessible to see everything you need to know about your trip, including driver information, ETAs, pick-up/drop-off locations, and full trip routes.
- Refreshed New Look: Experience a sleeker interface and imagery with improved navigation. A new scrolling capability directs you to ride details even quicker and faster loading times make for an overall enhanced mobile experience.

- Exclusive & Personalized Ride Offers: Curb riders now have access to exclusive offers from our ad partners. These offers are all available within the Curb app, but seamlessly integrated so they don’t distract from your riding journey.

– Curb App Benefits –

CONVENIENT
Curb connects to more than 100,000 drivers in nearly every major metro area in the U.S. and is currently available nationwide including New York City, Boston, Philadelphia, Chicago, Los Angeles, San Francisco, Las Vegas, Miami and Washington, DC.

Ride your way, choosing from Taxis, Wheelchair-Accessible Vehicles, or the new Select* option. Simply enter your destination to receive Upfront Pricing** for all available vehicle options, choose your ride, and pay automatically once your trip is complete.

SAFE
Curb works only with professional drivers. Every time you ride with Curb, you’ll ride with a fully licensed, insured driver.

We know you have places to be! Get live updates on the status of your ride request so you can plan accordingly.

FLEXIBLE
There are 3 easy ways to ride using Curb*:
Ride Now: Request a ride for immediate pickup
Ride Later: Schedule a ride for pickup up to 48 hours in advance
Pair & Pay: Hail a taxi on the street or at the airport and contactlessly pay from the app.

Give $5, Get $5!
Share your personal referral code with friends or have them scan your app QR code to give them $5 off their first ride. You’ll also get $5 once they book! Applicable on Curb booked trips only.

Follow us on Instagram at https://www.instagram.com/gocurb/ and on Twitter at https://twitter.com/gocurb.

Questions? Send your questions, feedback or suggestions to [e-mail].

*Curb app services may vary by region. Check the app to see what is available in your city.

**Upfront Pricing fares are automatically calculated for your trip based on time and distance. They include an estimate of tolls and applicable government-mandated taxes/surcharges based on the estimated route. Any tip amount is applied at the end of the ride and is not included in the Upfront Pricing fare. The fare may be adjusted at the end of the trip for actual taxes/surcharges, tolls and tip incurred. Available in NYC, Washington D.C., Boston, Philadelphia, Chicago, Miami and Las Vegas.

Ratings and reviews

The GPS is absolutely terrible. The app regularly cannot find common places by name and gives addresses that don't align with the dot on the screen. You cannot actually communicate with the driver via message due to the character limit. The app asks for driver feedback but they are quick to tell you there's no recourse within the platform, you can report it to the city. The App reply here does not align with their practice - they said there's nothing they can do when I had a problem.

Installed and setup my account. The moment I put in the code for the taxi I was in, it immediately said my session timed out and when attempting to log back in the account was "locked" and I was given a message to email support. Useless if the app is going to fail the first time. My husband installed it ans the exact same happened to him not 5 minutes later. If your app fails the first time - it won't be used again.

AVOID THE APP IN NYC! Curb lies about its "upfront" pricing. I was quoted a $7 fare to go 12 blocks while I had a minor foot injury. I thought it would be $7 plus $2 tip. The bill I got was for $14.25. That's an extra $5.25 in fees that are not disclosed, including a $1.95 just to use the app. If you're going to market yourself with UPFRONT PRICING, include the fees in the quote! I live in Midtown, and there is no shortage of cabs. Following up on their response, I updated the app and tried to use Book Now with a promo. Over 5 attempts made to call a cab and every time, the driver changed. I cancelled because it was faster to flag a cab and paired with the cab. But the app is still spinning and assigning drivers. I ask the cab to pull over to straighten it out. The driver doesn't understand and closes our tab. We went 4 blocks! So I get out, start walking back to catch the one at the pickup spot because it looks like the Curb app is still trying to book a cab, even though I pressed cancel twice. Of course, as soon as I get back to my building, the app finally cancelled. So we flagged yet another cab. I only linked all my charges to Curb as to show there were 3 Curb events happening at once. It makes no sense! Always a nightmare experience.

What’s new

We've made improvements to the display of in-ride partner offers
A helpful Lost and Found support link has been added to the Ride History details screen