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Thives They do not have a customer service number to call, everything is email. Then charged my account additionally from the actual ride, to top of the driver called the cops due to the card decline, after double charging me. 2days with a hold charge... like refund my entire experience, had i know i wouldn't have used this app. Do i need to go on?!
It's a ripp off Careful with this. A $20 cab fare ended up $30 in Las Vegas. Charged $3 for using credit card plus $4 tip plus other fees. Use Uber. Taxis are crap. This app doesn't make it any better. Plus was charged $20 for signing up. Really don't use this.
Breakdown of Receipt in Brooklyn, NY The $20 hold on cc was unexpected...because it wasn't explained in advance. But, cool. However, the receipt breakdown does not explain the nickle and diming of fees, surcharges and the like. $1.00 for an unknown reason? .50 "improvement fee"? Improving what? And so on and so forth. Had to let my 37,000 twitter followers be aware.
Unable to complete sign up In app. Sign up can't be completed once the verify phone number prompt is displayed. Apparently there is little or no quality assurance performed on this app. Weak.
Don't ever use this service They say that they have drivers in your city but they don't, it's garbage and it doesn't work I have a totally useless 150.00 credit that won't work because they don't have any taxi drivers in my city which they claim to support. Also update, I contacted them a month ago because they lost the only cab company in phoenix, they claimed they would Fox it and get back to me it's been 3 weeks and not a word, word to the companies that bought from them as prizes save your money it's a rip off.
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