Curb - The Taxi App

- July 26, 2017

Everyone

Maps & Navigation

( 5,253)

Curb - The Taxi App- screenshot thumbnail

Description

Curb is the #1 taxi app in the US that connects you to over 50,000 taxis with the tap of a button. Easily request and pay for rides in 65 U.S. cities, including New York City, Boston, Philadelphia, Chicago, Los Angeles, Las Vegas, Miami, and Washington,DC.

3 Ride Options
- Ride Now: Request a taxi for immediate pickup
- Ride Later: Reserve a taxi for a pickup up to 24 hours in advance
- Pair & Pay: Use the Curb app to pay for rides you hail with your hand (Available in New York City, Boston, Philadelphia, Miami, and Las Vegas)

Benefits for Riders:
- Connect with nearby licensed, fully-insured drivers
- Request a regular taxi or wheelchair accessible vehicle (in select markets)
- Pay your taxi fare with a credit card or Paypal in the Curb app, or pay with cash
- Receive an e-receipt at the end of each ride for easy expensing
- Earn free Curb rides by sharing your personal referral code

Have questions or feedback? Visit gocurb.com/support

Reviews

3.6

5,253 total

5 2,436

4 945

3 462

2 310

1 1,100

Dan Kaiser

This is for Vegas. Get your garbage $2 processing fee out of the app. Will def try and use Uber instead on how nickel and dimey that is

Shaleen Ratansi

Doesn't properly update driver location, but overall it works

wvuravens-fan

App crashed, now it says my account is disabled. I emailed Curb, they have not responded. Horrible costumer service.

David Pennella

Bloated and Slow, useless request a ride bloats app and has multiple bugs. Sadly arrow just as bad. Devs, please create a pair and pay only app. No one in NYC requests a cab, all are flagged on the street.

Richard Co

The cab never arrived and yet my credit card was charged. This is the second time this app leave me stranded. Don't think I will ever use this horror of an app again.

Can be a little confusing but gets me where I need to go. Nice drivers.

User reviews

Dan Kaiser July 24, 2017

This is for Vegas. Get your garbage $2 processing fee out of the app. Will def try and use Uber instead on how nickel and dimey that is

Mobile Solutions at VeriFone, Inc. July 25, 2017

Hi Dan - We appreciate your feedback. Since we do not take a percentage of the fare or tip earned by our drivers, we implemented a service fee to support continued driver training and service upgrades. We're sorry if this fee causes any inconvenience.

Shaleen Ratansi July 25, 2017

Doesn't properly update driver location, but overall it works

Mobile Solutions at VeriFone, Inc. July 25, 2017

Hi Shaleen - You are able to change your selected payment method before you book a ride or Pair & Pay with a cab. If you are having trouble changing your default card, please email support@gocurb.com and we will investigate the problem. Thanks for your feedback!

wvuravens-fan July 7, 2017

App crashed, now it says my account is disabled. I emailed Curb, they have not responded. Horrible costumer service.

Mobile Solutions at VeriFone, Inc. July 11, 2017

We will flag your comments for Support to make sure that your account is restored ASAP. Our apologies for this inconvenience.

David Pennella June 22, 2017

Mobile Solutions at VeriFone, Inc. June 23, 2017

Hi David - We appreciate your feedback and we will do what we can to improve the app experience.

Richard Co July 13, 2017

The cab never arrived and yet my credit card was charged. This is the second time this app leave me stranded. Don't think I will ever use this horror of an app again.

Mobile Solutions at VeriFone, Inc. July 14, 2017

Hi Richard - We're sorry for that inconvenience. The charge you saw was likely a pre-authorization that will be released from your account. If you still see the charge, please email support@gocurb.com and we will ensure that it is removed. We will also investigate why your rides have not been fulfilled. Again, our apologies.

June 26, 2017

Can be a little confusing but gets me where I need to go. Nice drivers.

Mobile Solutions at VeriFone, Inc. June 27, 2017

Thanks for your review! If you ever have questions about how to use the app, let us know at support@gocurb.com.

Matt Davis June 28, 2017

App often crashes or won't let me login. Doesn't recognize my email to reset password then won't let me reregister because email is already taken.

Mobile Solutions at VeriFone, Inc. June 30, 2017

Hi Matt - Please email support@gocurb.com and we'll merge your accounts so that you can successfully reset your password. Our apologies for the inconvenience.

Brian Ortiz June 21, 2017

Can not get the app to send a SMS text to verify my phone. Been trying for 2 months. No text comes. Help!

Mobile Solutions at VeriFone, Inc. June 23, 2017

Hi Brian - Please email support@gocurb.com and we'll get your phone number verified. Sorry about that!

Graeme Davison July 13, 2017

International folk need to hail a cab... App only allows USA cell phone numbers so we can't sign up ... Will stay with Uber and Lyft

Mobile Solutions at VeriFone, Inc. July 14, 2017

Hi Graeme - We apologize for that inconvenience. We have received similar feedback from other travelers and we are exploring ways to allow international numbers. Thank you for your feedback.

Tamara McGlothlin June 22, 2017

You changed it so you cant book with cash anymore. Only reason i always used it.

Mobile Solutions at VeriFone, Inc. June 23, 2017

Hi Tamara - We apologize for any inconvenience. If you have concerns about booking with a credit card or questions about the change, please email support@gocurb.com.

Shamyl Zakariya June 29, 2017

Used to work wonderfully. Now however it has too many non obvious confirmation steps, and at the end of that process it decides it doesn't like my home address, and the whole process fails. Silently, if you're booking for a future pickup.

Mobile Solutions at VeriFone, Inc. June 30, 2017

Hi Shamyl - Thank you for your feedback. We will flag your comments for our Product Team and let them know about the problems with address confirmation. If you have specific details around that issue, please send them to support@gocurb.com so that we can investigate. We're sorry for the inconvenience.

Jonathan Dominguez June 26, 2017

Is very good app but it would be better if they used better navigation system and that allows the passengers to put their destination

Mobile Solutions at VeriFone, Inc. June 27, 2017

Hi Jonathan - Thanks for your review! Our updated app does allow you to put in your destination. If you don't see that option, please let us know at support@gocurb.com.

Robert K July 4, 2017

Your app stinks. I spend 15 minutes installing adding payment info booking cab setting tip and then I get a message "sorry no curb drivers in your area" ??????? ZERO STARS

Mobile Solutions at VeriFone, Inc. July 5, 2017

Hi Robert - We sincerely apologize for that inconvenience. We are working to expand service in all of our cities. If you are in a city where we have service (gocurb.com/cities) please email support@gocurb.com so that we can investigate why there were no drivers available to pick you up.

Jason Miller July 13, 2017

When i try to use this app, it freezes and crashes. Then they charge you $20 for the cancellation. Don't bother

Mobile Solutions at VeriFone, Inc. July 14, 2017

Hi Jason - We will investigate the crash issue. Our apologies. As for the $20, you are describing a pre-authorization, not a charge for a ride. When you book a Curb ride, we pre-authorize your account as a standard measure. If your ride is cancelled, the hold is refunded. Contact us at support@gocurb.com with other questions.

Stephen Melzer July 7, 2017

App never works. It never pairs with the car. Either the drivers are disabling or it just sucks.

Mobile Solutions at VeriFone, Inc. July 11, 2017

Hi Stephen - We're sorry for that inconvenience. If you have specific details you can share about a time when pairing did not work, please email support@gocurb.com so that we can investigate and better understand the problem. We will work to improve this feature. Again, our apologies.

July 22, 2017

So great to be able to jump in a yellow cab and then have it paid by time I get to my destination so I can jump right out. Never had any problems with the app.

Mobile Solutions at VeriFone, Inc. July 25, 2017

Thank you for your review and for riding with Curb!

Alexander Montgomery July 23, 2017

Driver refuses to acknowledge the payment... until of course he pocketed the cash for the fare, and then left. Will never use this again.

Mobile Solutions at VeriFone, Inc. July 25, 2017

Hi Alexander - We are so sorry for that experience. Please email the details of your ride to support@gocurb.com so that we can follow up with that driver and make up for the inconvenience. Again, our apologies!

Yael Read June 29, 2017

GREAT FOR EVERYTHING EVERYWHERE FOR US... PERFECT APP TO GET A GREEN OR YELLOW CAB... PERFECT... THANK *Ü*...

Mobile Solutions at VeriFone, Inc. June 27, 2017

Thank you for your review and for riding with Curb!

Michael DeMarti July 16, 2017

Pair and pay function doesn't work

Mobile Solutions at VeriFone, Inc. July 19, 2017

Hi Michael - Thanks for that feedback. Please email support@gocurb.com with details of the issue, including where you were trying to pair. We will investigate and work on resolving the problem.

NYC Yuusha June 22, 2017

Great service, cabs arrived within 5 mins both times ive tried it. Will definitely use it again

Mobile Solutions at VeriFone, Inc. June 23, 2017

Thanks for your review and for riding with Curb!

Paul D July 4, 2017

Works seamlessly. Will definitely be using it more in the future! 👍😀

Mobile Solutions at VeriFone, Inc. July 5, 2017

Hi Paul - Thank you for your review!

Brian Kaplan June 28, 2017

I have not been able to hail a taxi via curb successfully yet

Mobile Solutions at VeriFone, Inc. June 30, 2017

Hi Brian - We're sorry to hear that. If you email support@gocurb.com with details of your ehail attempts and your location, we'll investigate why you may be having a problem. We appreciate your feedback!

Tom Devine July 25, 2017

Great for NYC. Yellow cabs are cheaper than Uber, and this makes it easier to access them.

Francois Chagnon July 24, 2017

Does not support canadian visa cards

Mobile Solutions at VeriFone, Inc. July 25, 2017

Hi Francois - We are sorry for that inconvenience. We have received similar feedback from other travelers and are working to improve the app so that we can accommodate more payment methods.

Joseph Thornhill June 21, 2017

Works great, real simple.

Mobile Solutions at VeriFone, Inc. June 23, 2017

Thanks for your review and for using Curb!

Gregory Cobb June 28, 2017

Works 20% of the time in Philadelphia

Mobile Solutions at VeriFone, Inc. June 30, 2017

Hi Gregory - We appreciate your feedback. We are working to improve service in Philadelphia. If there are specific problems you've noticed, please email support@gocurb.com so that we can investigate and address the issues.

Craig Massoth July 26, 2017

Love it!

Mobile Solutions at VeriFone, Inc. September 21, 2016

Thanks Craig and please keep sending feedback so we can continue to make improvements!

Stacey Brass-Russell July 22, 2017

The customized tip option should allow more control.

Mobile Solutions at VeriFone, Inc. July 25, 2017

Hi Stacey - Thank you for your feedback. If you have more specifics around that suggestion, please email them to support@gocurb.com and we'll be happy to pass it along to our Product Team.

Fred Maglione July 19, 2017

Works very well

Mobile Solutions at VeriFone, Inc. July 21, 2017

Hi Fred - Thanks for your review and for riding with Curb!

Amol M. Patnaik July 8, 2017

Never works

Mobile Solutions at VeriFone, Inc. July 11, 2017

Hi Amol - We're sorry that you're not happy with the Curb app. If you have additional feedback or experienced a specific problem, we would like to hear it so that we can address any issues. Please email support@gocurb.com with your comments.

Mark C July 4, 2017

Perfect...

Mobile Solutions at VeriFone, Inc. July 5, 2017

Hi Mark - Thanks for your review and for riding with Curb!

Dana Holmes June 14, 2017

I wish I could see the car getting closer on the map. It just stays stationary. Also, lots of cars accept while they're far away on the highway with a more than 10 minute wait or just park and don't show up at all forcing me to cancel. This app is not as reliable as we need it to be.

Mobile Solutions at VeriFone, Inc. June 16, 2017

Hi Dana - Thank you for your review. We'll flag your comments for our Product Team and see that they look into the GPS issue. We're always trying to improve the user experience and we appreciate your feedback!

Shawn Williams June 18, 2017

This app is the worst. I always have to end up calling the dispatch because the cab never come. Worst app ever. 👎

Mobile Solutions at VeriFone, Inc. June 20, 2017

Hi Shawn - We're sorry to hear that your experience with Curb has not been great. If you email support@gocurb.com with details about your attempts to get rides, including your location, we'll investigate the issues you're seeing. We appreciate your feedback.

Geoff R June 16, 2017

I live in a big city says no curb taxis in the area. This is why ride sharing will always be superior

Mobile Solutions at VeriFone, Inc. June 16, 2017

Hi Geoff - We're sorry for that inconvenience. While we are available in many major metro areas, we are always working to expand our service. Hopefully we'll be in your city soon! You can stay up-to-date on where Curb is available by visiting gocurb.com/cities.

Rashmi Joishi June 17, 2017

Get $5 off your first ride when you sign up and enter my code without the spaces w 2 1 a 5 5

Nameet Pai June 17, 2017

Get $5 off your first ride when you sign up and enter my code: w 2 1 a 5 5

Aida Luu June 20, 2017

What's the point of this app if the automatic payment after pairing it with a cab, doesn't work.

Mobile Solutions at VeriFone, Inc. June 23, 2017

Hi Aida - We're sorry you experienced a problem with automatic payment. If you email support@gocurb.com, we'll investigate the failure and try to resolve it.

Mark Hartenstein June 16, 2017

Sometimes doesn't recognize that my GPS is on, but otherwise a pretty good app.

Mobile Solutions at VeriFone, Inc. June 16, 2017

Hi Mark - Thanks for your review! We'll continue to make GPS improvements. If you have other suggestions for how the app can be better, let us know by emailing support@gocurb.com.

David Mohler June 16, 2017

Perfect app, love it!

Mobile Solutions at VeriFone, Inc. April 26, 2017

Hi David - Thanks so much for your positive review and for riding with Curb!

Karla Sutton June 13, 2017

So easy and convenient

Mobile Solutions at VeriFone, Inc. June 16, 2017

Thanks for your review!

What's New

- Faster app launch lets you quickly choose to request your taxi for now or later, or pay for a ride you're already in (where Pair & Pay is available).

- Updated Payments screen makes it easier to add and edit your payment methods.

- Share your ride with family and friends so they can track your trip while you're en route.