The app is very confusing when it comes to being able to sync your ride and pay. Sometimes the button is there and sometimes it disappears, incredibly frustrating. Otherwise it seems to work well.
Every time I use this app the cab driver has different stop than what I originally put in the GPS. Most recently I was with my son dropped off way the hell out of the way from where we needed to be. Fix these kinks and bugs out. Until then I highly suggest using Lyft or even *gasp* Uber. They're even cheaper. Lyft anyway.
Added a new payment method and was unable to change it to the default. Unable to delete the old card. Thought I would be able to change it once I had paired, nope. Won't be able to use app with invalid payment as default. Followed directions from the support site, swipe left on payment method to delete, didn't work. Loved using this app...
The automatic tip is an unfair addition and I feel like I have been robbed by the application. I had a driver tonight who forced me to pay him through the application because he didn't have any change or intentionally kept himself bereft of change. When I paired and paid the driver automatically received a 20% tip that I would not have given him in that situation. If he is forcing me to do extra work and get tips he did not earn he was robbing me whether he understood it as such or not.
Just waited 20 minutes for a cab that cancelled last minute. Hate it. Takes twice as long as uber or lyft, costs twice as much and chicago taxis are rude and filthy. Taxis in this town deserve the obsolescence and death they're dying.
Multiple attempts to sync app with cabs on multiple different trips have failed. This app continues to be useless.
- Faster app launch lets you quickly choose to request your taxi for now or later, or pay for a ride you're already in (where Pair & Pay is available).
- Updated Payments screen makes it easier to add and edit your payment methods.
- Share your ride with family and friends so they can track your trip while you're en route.
Driven by Quality. Best Rated Drivers, Exceptional Service, Affordable Price
Ride with Uber for fast, reliable rides that are affordable and available 24/7.